Cisco Meraki Research Chart: SMB IT Priorities

About This Data

This data was sourced directly from verified users of Cisco Meraki by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details

Statements from the following verified business professionals were used to create this chart:

	Company Size	Industry	Response
Director	Medium Enterprise	Retail	Supporting remote/hybrid work environments Improving cybersecurity (e.g. VPN, SASE) Automating IT, business processes, and workflows Improving environmental health and safety (e.g. air quality, temperature monitoring) Supporting business growth through IT (increase in sites, employees, etc)
Other	Small Business	Computer Hardware	Supporting remote/hybrid work environments Improving cybersecurity (e.g. VPN, SASE) Ensuring secure mobile device management (MDM) for staff Becoming a more sustainable company Automating IT, business processes, and workflows Managing operational costs (e.g. rent, utilities, insurance, etc)
COO	Small Business	Hospitality	Reducing network downtime
System Administrator	Medium Enterprise	Banking	Reducing network downtime
Senior Executive	Small Business	Service Provider	Improving cybersecurity (e.g. VPN, SASE) Supporting business growth through IT (increase in sites, employees, etc)
IT Manager	Global 500	Telecommunications Services	Supporting remote/hybrid work environments Improving cybersecurity (e.g. VPN, SASE) Automating IT, business processes, and workflows
IT Director	Small Business	Financial Services	Supporting remote/hybrid work environments Improving cybersecurity (e.g. VPN, SASE) Becoming a more sustainable company Automating IT, business processes, and workflows Supporting business growth through IT (increase in sites, employees, etc)
Director	Small Business	Financial Services	Improving cybersecurity (e.g. VPN, SASE) Automating IT, business processes, and workflows Supporting business growth through IT (increase in sites, employees, etc)
Executive	Small Business	Telecommunications Equipment	Supporting business growth through IT (increase in sites, employees, etc)
Engineer	Small Business	Computer Services	Supporting remote/hybrid work environments Improving cybersecurity (e.g. VPN, SASE) Ensuring secure mobile device management (MDM) for staff Reducing network downtime Becoming a more sustainable company Automating IT, business processes, and workflows Managing operational costs (e.g. rent, utilities, insurance, etc) Enhancing physical security and safety for staff, customers and the business Improving environmental health and safety (e.g. air quality, temperature monitoring) Supporting business growth through IT (increase in sites, employees, etc)

Improving cybersecurity (e.g. VPN, SASE)	59%
Automating IT, business processes, and workflows	52%
Supporting remote/hybrid work environments	51%
Supporting business growth through IT (increase in sites, employees, etc)	43%
Reducing network downtime	39%
Managing operational costs (e.g. rent, utilities, insurance, etc)	32%
Ensuring secure mobile device management (MDM) for staff	27%
Enhancing physical security and safety for staff, customers and the business	21%
Becoming a more sustainable company	17%
Improving environmental health and safety (e.g. air quality, temperature monitoring)	8%

TechValidate Research on Cisco Meraki

SMB IT Priorities

About This Data