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TechValidate Research on Cisco Meraki

TechValidate Customer Research Library / Cisco / Cisco Meraki / Charts /

Cisco Meraki Customer Research

IT Solution Factors – Manufacturing

What are the most important factors for you when selecting an IT solution?

Cost	72%
Ease of setup and use	70%
Reliability	68%
Quality of customer support	51%
Enterprise security	42%
Ease of integration with current network stack	41%
Cloud Management	40%
Future-proof automation, flexibility and scale (features, products, management)	30%
Delivery times	24%
Brand reputation	23%
Product warranty	21%

About This Data

This data was sourced directly from verified users of Cisco Meraki by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details

Company Size	Industry	Response
Product Manager	Large Enterprise	Banking	Cost Cloud Management Brand reputation Product warranty
IT Director	Medium Enterprise	Computer Software	Cost Enterprise security Reliability Future-proof automation, flexibility and scale (features, products, management)
IT Manager	Small Business	Industrial Manufacturing	Ease of setup and use Cloud Management Enterprise security
IT Manager	Medium Enterprise	Non-profit	Ease of setup and use Cost Cloud Management Enterprise security Ease of integration with current network stack Quality of customer support Brand reputation Reliability Product warranty Delivery times Future-proof automation, flexibility and scale (features, products, management)
CFO	Medium Enterprise	Construction	Ease of setup and use Cloud Management Enterprise security Ease of integration with current network stack Quality of customer support Reliability Delivery times Future-proof automation, flexibility and scale (features, products, management)
IT Architect	Medium Enterprise	Energy & Utilities	Ease of setup and use Cost Enterprise security Ease of integration with current network stack Quality of customer support Reliability Product warranty
IT Manager	Small Business	Computer Services	Ease of setup and use Cost Enterprise security Quality of customer support Brand reputation Reliability Product warranty Delivery times
IT Vice President	Small Business	Computer Software	Cost Enterprise security Reliability
CEO	Small Business	Computer Services	Ease of setup and use Cost Cloud Management Enterprise security Ease of integration with current network stack Quality of customer support Brand reputation Reliability Product warranty Delivery times Future-proof automation, flexibility and scale (features, products, management)
IT Specialist	Medium Enterprise	Security Products & Services	Ease of setup and use Cost Cloud Management Reliability

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