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TechValidate Research on Cisco Meraki

TechValidate Customer Research Library / Cisco / Cisco Meraki / Charts /

Cisco Meraki Customer Research

IT Solution Factors – Small Business

What are the most important factors for you when selecting an IT solution?

Ease of setup and use	75%
Cost	73%
Reliability	72%
Cloud Management	49%
Quality of customer support	46%
Enterprise security	44%
Ease of integration with current network stack	38%
Future-proof automation, flexibility and scale (features, products, management)	31%
Brand reputation	29%
Product warranty	29%
Delivery times	21%

About This Data

This data was sourced directly from verified users of Cisco Meraki by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details

Company Size	Industry	Response
IT Manager	Medium Enterprise	Healthcare	Cost Enterprise security Ease of integration with current network stack Quality of customer support Reliability
IT Manager	Educational Institution	Educational Institution	Ease of setup and use Cost Enterprise security Ease of integration with current network stack Quality of customer support Brand reputation Reliability Future-proof automation, flexibility and scale (features, products, management)
Engineer	Small Business	Computer Software	Ease of setup and use Ease of integration with current network stack Quality of customer support Brand reputation Reliability
CEO	Small Business	Professional Services	Cost Cloud Management Enterprise security Ease of integration with current network stack Quality of customer support Brand reputation Reliability Product warranty Delivery times
IT Specialist	Small Business	Non-profit	Ease of setup and use Cloud Management Quality of customer support Brand reputation Reliability Product warranty
IT Professional	Small Business	Media & Entertainment	Ease of setup and use Cost Enterprise security Reliability
IT Manager	Small Business	Service Provider	Ease of setup and use Cost Cloud Management Enterprise security Ease of integration with current network stack Quality of customer support Reliability Delivery times
IT Director	Medium Enterprise	Banking	Cost Cloud Management Enterprise security Ease of integration with current network stack Quality of customer support Brand reputation Reliability Delivery times
IT Manager	Medium Enterprise	Banking	Ease of setup and use
CEO	Small Business	Computer Services	Ease of setup and use Cost Cloud Management Enterprise security Ease of integration with current network stack Quality of customer support Reliability Product warranty

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