TechValidate Research on GreenPath Financial Wellness

103 TechFacts – Page 4 of 4


GreenPath Financial Wellness Customer Review

5/5 Stars

What is the largest benefit to your financial institution that has come out of the GreenPath partnership?

Partnering with GreenPath has helped us keep financial wellness in sharper focus for both our members and employees. It has aided us in making financial wellness part of our culture.

What is the one thing GreenPath could do to improve our partnership with you?

I honestly can’t think of anything at the moment.

GreenPath Financial Wellness Customer Review

5/5 Stars

What is the largest benefit to your financial institution that has come out of the GreenPath partnership?

The partnership is still relatively new, but two primary benefits stand out. One, the ability to offer access to a best-in-class resource/solution that can help alleviate financial stress/hardship for our members, and two, along the same lines, a resource/solution that BECU employees feel high confidence in offering and referring members to for assistance.

The partnership is still relatively new, but two primary benefits stand out. One, the ability to offer access to a best-in-class resource/solution that can help alleviate financial stress/hardship for our members, and two, along the same lines, a resource/solution that our employees feel high confidence in offering and referring members to for assistance.

GreenPath Financial Wellness Customer Review

5/5 Stars

What is the largest benefit to your financial institution that has come out of the GreenPath partnership?

The member education and loss- mitigation have been the largest gains and benefits for us as a CU.

What is the one thing GreenPath could do to improve our partnership with you?

Keep doing what you do and finding ways to digitally improve as we continue to evolve.

GreenPath Financial Wellness Customer Review

4.5/5 Stars

What is the largest benefit to your financial institution that has come out of the GreenPath partnership?

Another layer of service to members. We feel that we can confidently recommend GreenPath without negative member feedback from poor quality service or high cost.

What is the one thing GreenPath could do to improve our partnership with you?

GreenPath Financial Wellness Customer Review

5/5 Stars

What is the largest benefit to your financial institution that has come out of the GreenPath partnership?

The ability to help members be more financially healthy, educated, and to reduce our loan losses.

I think that GreenPath does a great job fulfilling their end of the relationship contributions.

GreenPath Financial Wellness Customer Review

5/5 Stars

What is the largest benefit to your financial institution that has come out of the GreenPath partnership?

I am part of our business development team so I can only speak to this benefit. Partnering with GP has allowed us to help our segs with financial education and a wonderful resource for their employees. This partnership has strengthened our seg partnerships!

GreenPath Financial Wellness Customer Statistic

GreenPath Partners Better Able to Support Members/Customers in Reaching Their Financial Goals

85% of surveyed organizations have enhanced their ability to support members/customers in reaching financial goals by partnering with GreenPath Financial Wellness.

85%

GreenPath Financial Wellness Customer Statistic

GreenPath helps partner organizations support members, customers who struggle with finances

89% of surveyed organizations partnered with GreenPath because members or customers were struggling with their finances.

89%

GreenPath Financial Wellness Customer Statistic

73% of surveyed organizations are using the GreenPath Financial Wellness Program in their Education strategy.

73%

GreenPath Financial Wellness Customer Statistic

74% of surveyed organizations are using the GreenPath Financial Wellness Program in their Collections teams.

74%

GreenPath Financial Wellness Customer Statistic

Exceptional Member Experience

92% of surveyed credit unions agreed that GreenPath offers an outstanding member experience.

92%

GreenPath Financial Wellness Customer Statistic

Outstanding Partner Experience

94% of surveyed financial institutions agreed that GreenPath offers exceptional partner support.

94%

GreenPath Financial Wellness Customer Satisfaction Rating

Kimberly Chapman, a Financial Literacy Coordinator at Neighbors Federal Credit Union, would be very likely to recommend GreenPath Financial Wellness for this reason:

GreenPath offers a variety of services designed to improve an individual’s overall financial health.




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