Cloudflare Research Chart: Cloudflare Customer Research

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This data was sourced directly from verified users of Cloudflare by TechValidate.

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Respondent Details

Difficulty integrating IT and security services	53%
Did not include all the functions/features we wanted	51%
Cost was too high	50%
Low/no return on investment, such as no/low positive impact to security services	25%
Untimely support/poor customer experience	18%
Other	13%

	Company Size	Industry	Response
Server Administrator	Small Business	Service Provider	Low/no return on investment, such as no/low positive impact to security services
IT Professional	Small Business	Computer Software	Difficulty integrating IT and security services Did not include all the functions/features we wanted
Chief Technology Officer	Non-profit	Non-profit	Did not include all the functions/features we wanted Cost was too high
Engineer	Large Enterprise	Computer Software	Difficulty integrating IT and security services Did not include all the functions/features we wanted
Other	Small Business	Media & Entertainment	Difficulty integrating IT and security services Cost was too high
Other	Small Business	Media & Entertainment	Difficulty integrating IT and security services
System Administrator	Small Business	Media & Entertainment	Difficulty integrating IT and security services Cost was too high
Engineer	Small Business	Media & Entertainment	Cost was too high
Engineer	Medium Enterprise	Computer Services	Difficulty integrating IT and security services Low/no return on investment, such as no/low positive impact to security services Cost was too high
IT Director	Small Business	Service Provider	Difficulty integrating IT and security services Did not include all the functions/features we wanted Cost was too high

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About This Data