Cloudflare Research Chart: Cloudflare Customer Research

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This data was sourced directly from verified users of Cloudflare by TechValidate.

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Respondent Details

Did not include all the functions or features we wanted	55%
Cost was too high	39%
Difficulty integrating IT and security services	32%
Low/No Return On Investment (ROI, such as no/low positive impact on security services)	15%
Untimely support or poor customer experience	14%
Other	21%

	Company Size	Industry	Response
Senior IT Manager	Medium Enterprise	Computer Software	Difficulty integrating IT and security services Did not include all the functions or features we wanted
IT Architect	Small Business	Retail	Difficulty integrating IT and security services Untimely support or poor customer experience
IT Manager	Medium Enterprise	Consumer Products	Difficulty integrating IT and security services
IT Architect	Large Enterprise	Aerospace & Defense	Difficulty integrating IT and security services Untimely support or poor customer experience
IT Vice President	Medium Enterprise	Marketing & Advertising	Did not include all the functions or features we wanted Cost was too high
Chief Technology Officer (CTO)	Small Business	Computer Software	Difficulty integrating IT and security services
IT Architect	Small Business	Computer Software	Difficulty integrating IT and security services
Chief Information Officer	State & Local	Government	Did not include all the functions or features we wanted Cost was too high
IT Director	Medium Enterprise	Financial Services	Difficulty integrating IT and security services Did not include all the functions or features we wanted
Chief Security Officer	Medium Enterprise	Financial Services	Did not include all the functions or features we wanted

TechValidate Research on Cloudflare

About This Data