TechValidate Research on Calabrio ONE

TechValidate Customer Research Library / Calabrio ONE / Charts /

Why More Companies are Making the Switch to Calabrio

What were the top drivers behind your Calabrio purchase?

Contact center growth
49%
Upgrade or technology refresh
36%
Need to automate
28%
Standardizing across locations
21%
Unhappy with existing vendor
19%
Source: TechValidate survey of 296 users of Calabrio ONE
Validated
  Published: Apr. 20, 2016   TVID: 4A6-E92-B8D




About This Data

This data was sourced directly from verified users of Calabrio ONE by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details


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