Original Research on SolarWinds Security

Patch Management Process

Software patch management process, prior to using SolarWinds Patch Manager

Manual patching and in-house processes	62%
Microsoft WSUS	64%
Microsoft SCCM	18%
LANDESK Patch Manager	2%
ManageEngine Desktop Central	1%
GFI LanGuard	3%
Other	8%

SolarWinds Log & Event Manager Customer Statement

John Roberts CO collects logs and events from servers, switches, routers, firewalls, storage devices, virtualization infrastructure, and intrusion detection / prevention systems.

SolarWinds Log & Event Manager Customer Statement

A medium enterprise industrial manufacturing company collects logs and events from servers, switches, routers, and firewalls.

Case Study: Enterprise Computer Services Company (Russia) Replaces LeapFILE with Serv-U

Challenges

Used LeapFILE hosted file transfer service before purchasing Serv-U.
IT challenge faced before purchasing Serv-U:
- Proper regulation and governance of file transfer

Use Case

Has 250-1000 users (both internally and externally) that use Serv-U.
Purchased Serv-U Managed File Transfer (MFT) Server software.
Use Serv-U MFT Server to secure B2B file transfer with external parties.
Decided to buy Serv-U because:
- It is an on-premises FTP server software
- It offers robust security for file transfer
Key features of Serv-U that helped meet their IT requirements:
- SFTP for file transfer
- Web access for file transfer via HTTP/S

Results

Benefits realized as a result of using Serv-U:
- Enhanced security and data protection
- Improved compliance with security policies
Rated Serv-U file transfer solution as 4 stars.

Top 10 Reasons Why Customers Purchase Serv-U File Transfer Software

Here are the top reasons why customers purchase Serv-U FTP and MFT solutions.

Easy to configure	61%
Easy to use	60%
Secure	51%
Affordable cost	48%
SFTP for file transfer	47%
Web Access (HTTP/S)	47%
FTPS for file transfer	37%
Scalable	20%
Active Directory/LDAP integration	16%
Ad hoc file sharing	7%

Case Study: Patch Manager Helps a Media & Entertainment Company Address 3rd Party Patches

“We have been on Patch Manager dating back to EminentWare. We would manually patch at each workstation during routine maintenance, at computer replacement, or if a severe enough of a vulnerability was found. I doubt we were doing an adequate job before Patch Mananger.”

Challenges

Inconsistent deployment of timely patch updates when vulnerabilities arise out of potentially unwanted programs, malware and newer threats.
Used time-consuming manual patching and in-house processes, prior to purchasing SolarWinds Patch Manager.

Use Case

Patch Manager helps manage:
- 251-1,000 workstations (incl. notebooks), and
- <50 servers
Decided to purchase SolarWinds Patch Manager because of its features.

Results

One of the advantages of Patch Manager is that the: “Packages are in the subscription so we don’t have to constantly create our own update packages.”

TechValidate Research on SolarWinds Security

These pages present data that TechValidate has sourced via direct research with verified customers and users of SolarWinds Security. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Patch Management Process

SolarWinds Log & Event Manager Customer Statement

SolarWinds Log & Event Manager Customer Statement

Case Study: Enterprise Computer Services Company (Russia) Replaces LeapFILE with Serv-U

Challenges

Use Case

Results

About Serv-U

Top 10 Reasons Why Customers Purchase Serv-U File Transfer Software

Case Study: Patch Manager Helps a Media & Entertainment Company Address 3rd Party Patches

Challenges

Use Case

Results

About SolarWinds Patch Manager

More to Explore

About SolarWinds Security

SolarWinds delivers powerful, affordable, and easy-to-use IT security tools to help you monitor, patch, and eliminate security threats and vulnerabilities across your network. Get fast and easy compliance reporting for HIPAA, PCI, SOX, ISO, and more.