Original Research on SolarWinds Network Management

SolarWinds Network Configuration Manager Case Study

Fortune 500 Financial Services Company

Introduction

This case study of a Fortune 500 financial services company is based on an August 2015 survey of SolarWinds Network Configuration Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“An automated config backup system, eliminating the need for manual backups.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select SolarWinds Network Configuration Manager:

Problem experienced prior to using SolarWinds Network Configuration Manager (NCM):
- Some devices were slow to backup, or timed out all together.

Use Case

The key feature and functionality of SolarWinds Network Configuration Manager that the surveyed company uses:

Company manages up to 500 devices.

Results

The surveyed company achieved the following results with SolarWinds Network Configuration Manager:

Primary reason for using NCM:
- Configuration backup and restore to provide operational continuity
Primary benefits from using NCM:
- Saves time making configuration changes
- Monitors configuration changes and fix configuration problems faster
Agrees that they achieve far superior security and network reliability when they use network automation alongside their network monitoring solution.

Columbia County Board Of Commissioners Pinpoint Network Issues using Kiwi Syslog Server

With a centralized location for all syslog messages, we are able to pinpoint issues more quickly with network equipment.

— Marcy O'steen, Network Communications Manager, Columbia County Board Of Commissioners

SolarWinds NetFlow Traffic Analyzer Case Study

Encore Capital Group, Inc.

Introduction

This case study of Encore Capital Group, Inc. is based on a December 2017 survey of SolarWinds NetFlow Traffic Analyzer customers by TechValidate, a 3rd-party research service.

“In many cases we have used NTA and NPM to see the interface traffic and to identify & analyze the traffic data.”

“My favorite feature of NTA is the application-wise traffic data. It helps us to see the top applications consuming bandwidth.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select SolarWinds NetFlow Traffic Analyzer:

Identifying the cause of bandwidth spikes
Troubleshooting application performance issues
Viewing traffic patterns to optimize policies
General network troubleshooting
Gaining access to historical traffic data

Use Case

The surveyed company uses the following SolarWinds network management products:

Network Performance Monitor (NPM)
NetFlow Traffic Analyzer (NTA)
Network Configuration Manager (NCM)
User Device Tracker (UDT)
IP Address Manager (IPAM)
VoIP & Network Quality Manager (VNQM)
Virtualization Manager (VMAN)
Server & Application Monitor (SAM)
Engineers Toolset (ETS)

Results

The surveyed company achieved the following results with SolarWinds NetFlow Traffic Analyzer:

Got to the root cause of bandwidth issues twice as fast since using NetFlow Traffic Analyzer versus using no flow analysis tool.

SolarWinds Network Configuration Manager Customer Research

79% of surveyed network engineers were able to make configuration changes at least 50% faster using Network Configuration Manager

Since using NCM, how much more efficient are you at managing and implementing reliable network changes?

Up to 50% more efficient: 31%

Up to 75% more efficient: 28%

Up to 25% more efficient: 22%

Up to 100% more efficient: 14%

More than 100% more efficient: 6%

What Challenges do you face managing IP Addresses?

Tasks routinely performed using IP Address Manager

Manage IP space and subnets	76%
Find and assign available IP addresses	71%
Find and reclaim orphaned IP addresses	41%
Manage extended IP address details (e.g., assigned MAC, device type, history, etc.)	37%
Delegate IP administrative tasks	22%
Discover and/or manage IPv6 addresses	3%
Other	13%

5/5 Stars

How our organization uses SolarWinds Network Performance Monitor:

Visibility to the network and to provide alerting to the staff of ongoing issues and resolutions.

TechValidate Research on SolarWinds Network Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of SolarWinds Network Management. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Fortune 500 Financial Services Company

Introduction

Challenges

Use Case

Results

Company Profile

About SolarWinds Network Configuration Manager

Columbia County Board Of Commissioners Pinpoint Network Issues using Kiwi Syslog Server

Encore Capital Group, Inc.

Introduction

Challenges

Use Case

Results

Company Profile

About SolarWinds NetFlow Traffic Analyzer

79% of surveyed network engineers were able to make configuration changes at least 50% faster using Network Configuration Manager

What Challenges do you face managing IP Addresses?

How our organization uses SolarWinds Network Performance Monitor:

Would you recommend SolarWinds Network Performance Monitor?

More to Explore

About SolarWinds Network Management

SolarWinds delivers powerful, affordable, and easy-to-use network monitoring and management software to help you take control of your network, reduce outages, manage devices and speed up troubleshooting.