TechValidate Customer Research Library / SolarWinds

TechValidate Research on SolarWinds LOGICnow

These pages present data that TechValidate has sourced via direct research with verified customers and users of SolarWinds LOGICnow. TechValidate stands behind the authenticity of all published data. Learn more »



1,378 Customers Surveyed

6,874 Data Points Collected

48 Published TechFacts

6 Published Charts



Selected Research Highlights


SolarWinds MSP RMM (SaaS) Customer Research

What benefits did you realize from using MSP RMM?

More visibility and control
69%
Improved customer service and reliability
64%
Increase productivity
54%
Better manage growth and scale
42%
Lower costs
39%
Source: TechValidate survey of 647 users of SolarWinds MSP RMM (SaaS)
Validated
  Published: Jan. 27, 2017   TVID: 8CB-F77-47F

SolarWinds MSP RMM (SaaS) Customer Testimonial

MSP RMM is a game changer. It allows us to become a true managed service provider and take our business to the next level.

— Chief Information Officer, Small Business Computer Services Company

Source: Chief Information Officer, Small Business Computer Services Company
Validated
  Published: Jan. 27, 2017   TVID: 033-439-B8D

SolarWinds MSP RMM (SaaS) Customer Research

Please rate the following MSP RMM attributes compared to the competition.

Best in class Significantly better Better Worse

Automation
Ease of use
Reliability
Scalability
Breadth of features
Source: TechValidate survey of 622 users of SolarWinds MSP RMM (SaaS)
Validated
  Published: Jan. 27, 2017   TVID: 096-D56-1E2

SolarWinds MSP RMM (SaaS) Customer Testimonial

The MSP RMM has freed my associates and myself from the very time-consuming tasks of manually performing preventive maintenance service for our clients by implementing automated tasks. We are all able to be more productive and efficient for our clients. We are also able to generate additional revenue for our business by proactively making clients aware of issues before problems are experienced.

— IT Professional, Small Business Computer Services Company

Source: IT Professional, Small Business Computer Services Company
Validated
  Published: Jan. 27, 2017   TVID: 629-A89-F1D


More to Explore

All TechFacts (48)

All Research Charts (6)



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