317 Customers Surveyed
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20 Published Case Studies
Rev-Trac Case Study
This case study of Minerals and Metals Group is based on a September 2016 survey of Rev-Trac customers by TechValidate, a 3rd-party research service.
“The software and tools that come with Rev-Trac are fantastic for managing change across our SAP landscapes.”
Minerals and Metals Group (MMG) is an Australian-Chinese global resources company employing more than 5,500 people with over $US 2 billion in revenue and over $US 14 billion in assets. MMG is headquartered in Melbourne, Australia and explores, develops, and mines base metal deposits around the world.
As part of its automation initiative, MMG decided to implement a release management strategy and needed a fool-proof process to manage significant upgrade projects. Running an extensive SAP IT infrastructure, they knew their existing manual non-automated SAP change control process was no longer going to help them meet business and industry growth demands.
After evaluating SAP’s ChaRM functionality, Minerals and Metals Group selected Rev-Trac — an SAP DevOps platform — to implement a release management strategy, simplify the SAP change control process overall, and assist in managing future upgrades or other significant projects.
Planning is also underway to adopt Agile/DevOps principles for SAP change management, in which Rev-Trac will also play a key role.
Following the selection process and the decision to implement Rev-Trac, the solution was productive within three months. Now several years on, the company has achieved its initial goals with remarkable results:
Before implementing Rev-Trac, between 7 and 10 potentially dangerous overtake and/or overwrite situations reached production each month. Fixing these errors could take almost two hours, which is a considerable loss in productivity before even accounting for the potential risk of downtime. Rev-Trac’s OOPS (Overtake and Overwrite Protection System) functionality eliminates this risk, returning lost productivity and increasing system confidence.
Additionally, the company has benefited from a significant increase (up to 69%) in the volumes of change managed by the team and a 70% reduction in time spent on audit tasks. Minerals and Metals Group continues fine-tuning their Agile Dev/Ops strategy using Rev-Trac’s workflow automation, superior conflict management, and extended locking functions.
Rev-Trac Case Study
This case study of Capgemini is based on a March 2017 survey of Rev-Trac customers by TechValidate, a 3rd-party research service.
“Rev-Trac has moved transport management back to the functional teams, enabling them to perform their jobs without technical assistance.”
Capgemini is a French multinational information technology consulting corporation headquartered in Paris, France. Capgemini’s regional operations include North and South America, Northern Europe & Asia Pacific and Central & Southern Europe. It delivers services through four disciplines: Consulting, Technology, Outsourcing and Local Professional Services.
Founded in 1967, today, Capgemini is one of the world’s largest IT consulting, outsourcing and professional services companies with almost 190,000 employees in over 40 countries and, in 2017, celebrates its 50th Anniversary. With its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness.
Anything that hinders the Capgemini mission gets special attention, so when the IT team recognized the need to speed up business requested changes. They deployed Rev-Trac – an SAP DevOps platform – to automate as many processes as possible across their SAP landscape.
Before implementing Rev-Trac, it took between 2 and 5 hours on average to identify and fix an overwrite error, so productivity was taking a hit. But more than that, every potentially dangerous overtake incident carries a risk of downtime. Unscheduled downtime is the enemy of productivity and is high on Capgemini’s list to avoid. As a result, the teams rely heavily on Rev-Trac’s overtake and overwrite protection system (OOPS) functionality to meet objectives.
Rev-Trac has a high level of flexibility along with a broad base of functionality, and Capgemini considers several functions extremely valuable, including:
Rev-Trac’s powerful automation features are easy to adopt. At Capgemini, training a new user on Rev-Trac only takes 1-2 hours, dramatically increasing worker productivity.
Capgemini has not only reduced its overall production incidents by half with Rev-Trac. The IT team has found that superior workflow automation, transport sequencing and Rev-Trac’s release management workbench contribute significantly to Capgemini’s successful agile/SAP DevOps efforts.
Rev-Trac Website Rev-Trac Website
