469 Customers Surveyed
3,920 Data Points Collected
127 Published TechFacts
8 Published Charts
59 Published Case Studies
Rapid7 InsightIDR Customer Research
Since adopting InsightIDR by how much were you able to reduce the following?
50% or more
25-50%
10-25%
0-10%
| The team time to address an incident |
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| The mean time to respond (MTTR) |
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| The mean time to resolution or containment (MTTC) |
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| Employee downtime as a result of incidents |
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| Occurance of false positives |
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Rapid7 InsightIDR Customer Research
Which of the following business challenges were you experiencing that led you to evaluate and ultimately select Rapid7 InsightIDR?
| Dealing with many blind spots across our environment |
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| Difficulty identifying cyber security threats on endpoints |
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| Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry |
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| Lacking SOC efficiency around detection and response |
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| Challenged to satisfy compliance and regulatory requirements around log retention and monitoring |
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| Too many false positive alerts from current detection tools; too much noise |
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Rapid7 InsightIDR Case Study
This case study of Criticalsoftware is based on a March 2022 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service.
The business challenges experienced before evaluating and ultimately selecting Rapid7 InsightIDR:
The key features and functionalities of Rapid7 InsightIDR that the surveyed company uses:
This organization leverages InsightIDR as both their SIEM and XDR.
They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:
The surveyed company achieved the following results with Rapid7 InsightIDR:
The surveyed company agreed that Rapid7 InsightIDR helped them to:
Since adopting InsightIDR, they stated that they were able to reduce:
Rapid7 Managed Detection and Response (MDR) Services & Solutions Case Study
This case study of a medium enterprise healthcare company is based on a February 2022 survey of Rapid7 Managed Detection and Response (MDR) Services & Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Without Rapid7 MDR, our team would not be able to catch vulnerabilities or breaches as quickly.”
The business challenges that led the profiled company to evaluate and ultimately select Rapid7 Managed Detection and Response (MDR) Services & Solutions:
Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Testimonial
It has been great to have a team working behind the scenes when an event occurs. We are able to focus on onsite response, while the MDR Team is looking for root cause and getting us the information to contain the event.
— Security administrator/analyst, Medium Enterprise Healthcare Company
