Original Research on Frost & Sullivan Customer Contact West Events

93% Participants Agree! Timely & Relevant Content

How would you rate the value of the content you received at the Frost & Sullivan Executive MindXchange?

Very timely and relevant: 33%

Timely and relevant: 60%

Not timely and relevant: 8%

The Top Reasons Why You and Your Company Should Attend a Frost & Sullivan MindXchange

The unique interactive structure of a Frost & Sullivan Executive MindXchange leads to:

Increased networking & relationship building	77%
Access to best practices	62%
A forum which allows me to get real solutions to my business challenges	46%
More value overall	46%

Frost & Sullivan Executive MindXchange Customer Fact

Topics created by and for customer-centric executives

A medium enterprise computer software company rates the value of the content received at the Frost & Sullivan Executive MindXchange as very timely and relevant.

Frost & Sullivan Customer Satisfaction Rating

See the Value of the Executive MindXchange First Hand

April Sealy, a Vice President at Elevate Credit Service LLC, would be very likely to recommend Frost & Sullivan for this reason:

Frost & Sullivan Executive MindXchange Case Study

S&P 500 Financial Services Company

Introduction

This case study of a S&P 500 financial services company is based on an October 2017 survey of Frost & Sullivan Executive MindXchange customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Ability to bring back actionable learnings.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Frost & Sullivan Executive MindXchange:

Problems that plague today’s “traditional” trade show and conference include:
- Speakers which are not qualified to present on a topic / content which does not stay on point
- Presentations which produce too few action items and takeaways
- Aggressive sales tactics by sponsoring & exhibiting companies
- The audience being too young

Use Case

The key features and functionalities of Frost & Sullivan Executive MindXchange that the surveyed company uses:

Evaluates the following as some of the most important factors when deciding on an event:
- The speakers
- The content
- The audience
Recommends sending 2 team members to the Frost & Sullivan Executive MindXchange based on the amount of networking opportunities and range of content being delivered.
Is more likely to inquire about future services if a solution provider sponsored the Frost & Sullivan Executive MindXchange.

Results

The surveyed company achieved the following results with Frost & Sullivan Executive MindXchange:

Reported that the unique interactive structure of a Frost & Sullivan Executive MindXchange leads to the following benefits:
- Increased networking & relationship building
- A forum which allows them to get real solutions for their business challenges
Generated 5 real business and personal relationships at the Frost & Sullivan Executive MindXchange.
Rates the content received at the Frost & Sullivan Executive MindXchange as very timely and relevant.
Would choose to attend the Frost & Sullivan Executive MindXchange if they could only go to one external event a year.
Would very strongly recommend this event to their colleagues and/or peers.

Case Study: S&P 500 Computer Software Company

Introduction

This case study of a S&P 500 computer software company is based on a October 2015 survey of Frost & Sullivan Executive MindXchange customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

Problem that plagues today’s “traditional” trade show and conference include:
- Content being a one-way push from the podium with little interaction or Q&A

Use Case

Evaluates the following as some of the most important factors when deciding on an event:
- The content
- The audience
Recommends sending 2 team members to the Frost & Sullivan Executive MindXchange based on the amount of networking opportunities and range of content being delivered.

Results

Reported that the unique interactive structure of a Frost & Sullivan Executive MindXchange leads to the following benefits:
- Access to best practices
- Increased networking & relationship building
Generated 5 real business and personal relationships at the Frost & Sullivan Executive MindXchange.
Rates the content received at the Frost & Sullivan Executive MindXchange as timely and relevant.
Would choose to attend the Frost & Sullivan Executive MindXchange if they could only go to one external event a year.
Would very strongly recommend this event to their colleagues and/or peers.

TechValidate Research on Frost & Sullivan Customer Contact West Events

These pages present data that TechValidate has sourced via direct research with verified customers and users of Frost & Sullivan Customer Contact West Events. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

93% Participants Agree! Timely & Relevant Content

The Top Reasons Why You and Your Company Should Attend a Frost & Sullivan MindXchange

Topics created by and for customer-centric executives

See the Value of the Executive MindXchange First Hand

S&P 500 Financial Services Company

Introduction

Challenges

Use Case

Results

Company Profile

About Frost & Sullivan Executive MindXchange

Case Study: S&P 500 Computer Software Company

Introduction

Challenges

Use Case

Results

Company Profile

About Frost & Sullivan Executive MindXchange

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