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CA Technologies Application Performance Management Case Study

Phenomenal Application Monitoring Drove this Telecommunications Services Company to Select CA APM over Dynatrace and HP

Introduction

This case study of a large enterprise telecommunications services company is based on a May 2016 survey of CA Technologies Application Performance Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

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“CA APM improves the speed in which our organization is able to simplify the triage of application performance issues.”

“We have worked with HP, Dynatrace, and other tools prior to CA APM. With CA APM, the application monitoring on production is phenomenal and our performance has been significantly improved.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA APM:

  • Challenge experienced prior to CA APM:
    • Difficult and long root-cause analysis for app performance issues

Use Case

This telecommunications services provider selected CA APM over:

  • Dynatrace
  • New Relic
  • HP

Results

The surveyed company achieved the following results with CA APM:

  • Troubleshooting application performance challenge solved by CA APM:
    • Difficulty in knowing when and where to act to solve performance issues
  • Top CA APM capability:
    • The ability to proactively manage user experience
  • Rates CA APM’s features compared to the competition:
    • Monitoring coverage: highly superior
    • Depth & frequency of metrics: significantly superior
    • Customization (e.g. dashboards): superior
    • Scalability: highly superior
  • Benefit realized since adopting CA APM:
    • Improved the quality of the applications their organization delivers

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Large Enterprise

Industry:
Telecommunications Services

About CA Technologies Application Performance Management

Application performance management solutions from CA Technologies empower businesses to deliver business services across physical, virtual, cloud and mainframe environments.

Learn More:

Broadcom

CA Technologies Application Performance Management

Source: TechValidate survey of a Large Enterprise Telecommunications Services Company
Validated
  Published: Jun. 8, 2016   TVID: D74-BF5-D90




About This Data

This data was sourced directly from verified users of AIOps From Broadcom by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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