TechValidate Research on AIOps From Broadcom

These pages present data that TechValidate has sourced via direct research with verified customers and users of AIOps From Broadcom. TechValidate stands behind the authenticity of all published data. Learn more »



1,620 Customers Surveyed

11,979 Data Points Collected

559 Published TechFacts

60 Published Charts

128 Published Case Studies



Featured Research Collections for AIOps From Broadcom

Curated collections and slideshows of TechValidate research data on AIOps From Broadcom.



Selected Research Highlights


Case Study: Banco Estado

Introduction

This case study of BANCO ESTADO is based on a June 2015 survey of CA Technologies Application Performance Management customers by TechValidate, a 3rd-party research service.

Challenges

  • Solved the following challenge with CA APM:
    • A lack of actionable app analytics for planning and deep insight

Use Case

  • Deployed up to 100 CA Agents/JVMS.
  • Monitors up to 10,000 transactions per day with CA APM.

Results

  • Found the following APM features to be most important their organization:
    • Fast time-to-value when instrumenting agents
    • Support for modern languages (such PhP, Ruby, Cassandra, Node.js, etc.)
  • Rated CA APM in the following areas:
    • Ease of use and management: positive
    • Monitoring coverage: positive
    • Scalability: positive
    • Depth & frequency of metrics: positive
    • Customization e.g. dashboards: positive
  • Implementing CA APM improved the following:
    • End-user-experience: 35-50%
    • Application performance: 15-35%
    • Preventitive issues : 35-50%
    • MTTR for application problems: 35-50%
    • Reduction of time on administration and management: 35-50%
  • The company has seen an improvement in the below areas since adopting CA APM:
    • The organization is able to fix performance issues faster, allowing greater time to deliver new innovation
    • The changes that happened which caused a performance issue

CA Technologies Application Synthetic Monitor Case Study

Large Enterprise Computer Services Company Proactive Manages Website Performance

Introduction

This case study of a large enterprise computer services company is based on a June 2016 survey of their customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA ASM helps us stay on top of our performance for both our websites and for our customers’ websites.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Technologies Application Synthetic Monitor:

  • Challenges experienced prior to adopting CA ASM:
    • Inconsistent or poor end-user experiences
    • Monitoring cloud vendors

Use Case

The key features and functionalities of CA Technologies Application Synthetic Monitor that the surveyed company uses:

  • Addresses the following with CA ASM:
    • Measure end-user experience even at times when there is no real-user traffic
    • Communicate application performance to key stakeholders (users, developers and executive management)
  • Rates CA ASM on the following:
    • Ease of use and management: effective
    • Monitoring coverage: very effective
    • Depth & frequency of metrics: very effective
    • Integration with CA APM: very effective
    • Geographical coverage: very effective

Results

The surveyed company achieved the following results with CA Technologies Application Synthetic Monitor:

  • Benefits achieved with CA ASM:
    • The ability to monitor systems when there is no real user traffic
    • The ability to replicate real-user behavior/ capture real-user interactions for replay, to help ensure complex services are performing correctly
    • The ability to pinpoint problems through comprehensive browser-based end-user perspective to provide optimal experience
  • Cites the following as the CA ASM capabilities that are most important to their organization:
    • Synthetic transaction monitoring
    • Cloud application monitoring
    • Real browser monitoring
    • The public status page
  • Improved the following with CA ASM:
    • Their end-user-experience: 50-75%
    • Application performance: 35-50%
    • Their ability to proactively prevent issues: 50-75%
    • MTTR for application problems: 50-75%
    • Their ability to reduce time on admin and management: 50-75%
  • Achieved the following with CA ASM:
    • Replicate real-user transactions to provide up-to-the-minute insight into user experience
    • Understand global user experience anytime, anywhere (understand user experience by geography)
    • Deliver application response times that users expect

Consumer Services Company Improves App Performance More than 75%

A medium enterprise consumer services company improved their application performance by more than 75% with CA APM 10.

CA Technologies Application Performance Management Customer Research

Improved End User Experience Key for Government

By approximately what percent did CA APM 10 improve the following?

Over 75% 75-50% 50-35% 35-15% 15-0%

End-user-experience
Application performance
Proactively prevent issues

European Bank Improves App Performance More than 75%

Societe Generale improved application performance by more than 75% with CA APM 10.

CA APM vs the Competition

When you chose to invest in CA Application Performance Management, what other vendor(s) did you replace and/or consider?

AppDynamics
17%
BMC
33%
Compuware/Dynatrace
33%
HP
33%
IBM
52%
New Relic
3%
Optier
13%
Riverbed/Opnet
11%


More to Explore



About AIOps From Broadcom

AIOps from BroadcomⓇ combines full stack observability and advanced analytics with automation, helping solve complex IT problems before they impact customer experience. Our AIOps solution correlates data across users, applications, infrastructure and network services and applies machine learning, advanced analytics, and automation to deliver a new level of visibility and actionable insights.

AIOps From Broadcom Website   Broadcom Website