TechValidate Research on AIOps From Broadcom

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1,451 Customers Surveyed

11,126 Data Points Collected

525 Published TechFacts

49 Published Charts

121 Published Case Studies



Featured Research Collections for AIOps From Broadcom

Curated collections and slideshows of TechValidate research data on AIOps From Broadcom.



Selected Research Highlights


Improved End User Experience 75%

A large enterprise financial services company improved end-user-experience by more than 75% with CA APM 10.

Case Study: SolvIT Networks

Introduction

This case study of solvitnetworks is based on a June 2015 survey of CA Technologies Application Performance Management customers by TechValidate, a 3rd-party research service.

Challenges

  • Solved the following challenges with CA APM:
    • Inconsistent or poor app end-user-experience
    • Difficult and long root-cause analysis for app performance issues
    • A lack of actionable app analytics for planning and deep insight

Use Case

  • Deployed 500 – 1000 CA Agents/JVMS.
  • Monitors 50,000 – 250,000 transactions per day with CA APM.

Results

  • Found the following APM features to be most important their organization:
    • Fast time-to-value when instrumenting agents
    • Enhanced alerting with predictive analytics
  • Implementing CA APM improved the following:
    • End-user-experience: 15-35%
    • Application performance: 35-50%
    • Preventitive issues : over 75%
    • MTTR for application problems: over 75%
    • Reduction of time on administration and management: over 75%
  • The company has seen an improvement in the below areas since adopting CA APM:
    • The organization is able to fix performance issues faster, allowing greater time to deliver new innovation
    • Where the problems are and which are the most important to address first
    • The ability to collaborate across stakeholders to determine the root cause of performance issues

CA Technologies Application Synthetic Monitor Case Study

Payvision Bv Gains Deeper Insight Into Up-Time and Performance Levels

Introduction

This case study of Payvision BV is based on a June 2016 survey of CA Technologies Application Synthetic Monitor customers by TechValidate, a 3rd-party research service.

“With CA App Synthetic Monitor, we can show our customer our up-time as well as our performance levels.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Technologies Application Synthetic Monitor:

  • Challenges experienced prior to adopting CA ASM:
    • Difficulties with identifying bottlenecks to load time and performance
    • Inconsistent or poor end-user experiences
    • Root cause diagnosis

Use Case

The key features and functionalities of CA Technologies Application Synthetic Monitor that the surveyed company uses:

  • Addresses the following with CA ASM:
    • Measure end-user experience even at times when there is no real-user traffic
    • Have confidence that their worldwide user community is experiencing the application response times they expect
    • Communicate application performance to key stakeholders (users, developers, and executive management)
  • Rates CA ASM on the following:
    • Ease of use and management: very effective
    • Monitoring coverage: highly effective
    • Geographical coverage: very effective

Results

The surveyed company achieved the following results with CA Technologies Application Synthetic Monitor:

  • Benefits achieved with CA ASM:
    • The ability to monitor systems when there is no real user traffic
    • The ability to replicate real-user behavior/ capture real-user interactions for replay, to help ensure complex services are performing correctly
    • The ability to pinpoint problems through comprehensive browser-based end-user perspective to provide optimal experience
  • Cites the following as the CA ASM capabilities that are most important to their organization:
    • Synthetic transaction monitoring
    • The public status page
  • Improved the following with CA ASM:
    • Their end-user-experience: 50-75%
  • Achieved the following with CA ASM:
    • Replicate real-user transactions to provide up-to-the-minute insight into user experience
    • Identify and resolve problem root causes before users are affected (manage end-user experience proactively)
    • Understand global user experience anytime, anywhere (understand user experience by geography)

CA Application Performance Management Customer Research

Jenkins Leads the Pack

Which tools are you using to automate your development, deployment, or management processes?

Jenkins
53%
Homegrown
38%
Puppet
31%
Chef
22%
Kubernetes
16%

Effective Root Cause Analysis

CA APM 10 provides effectiveness in root cause analysis.

Raphael Stolarczuk, IT Administrator, Petrobras Distribuidora S.A.

CA Technologies Application Performance Management Customer Research

Financial Services Proactively Prevents Issues

By approximately what percent did CA APM 10 improve the following?

Over 75% 75-50% 50-35% 35-15% 15-0%

Proactively prevent issues
Application performance
MTTR for application problems


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About AIOps From Broadcom

Application performance management solutions from CA Technologies empower businesses to deliver business services across physical, virtual, cloud and mainframe environments.

AIOps From Broadcom Website   Broadcom, Inc. Website