TechValidate Research on AIOps From Broadcom

• CA APM 10 capabilities most important to the organization:
  • Fast time-to-value when instrumenting agents
  • A simple, easy-to-use design and interface
  • Visualizations on how application changes impact performance
  • Guided steps for triaging application issues
• Rates CA APM 10 on the following:
  • Ease of use and management: very effective
  • Monitoring coverage: very effective
  • Scalability: very effective
  • Depth and frequency of metrics: highly effective
  • Customizations (e.g. dashboards): very effective
• Improved the following with CA APM 10:
  • Improved their end-user-experience nearly 50%
  • Improved application performance more than 50%
  • Improved MTTR for application problems nearly 50%
• Experienced the following benefits as a result of adopting CA APM 10:
  • Improved the quality of the applications their organization delivers
  • Increased their speed of delivery of new applications
  • Improved how fast they are able to fix performance issues
  • Enhanced their understanding of where the problems are and which are the most important to address first
  • Improved collaboration across their organization to determine the root cause of performance issues
• CA APM 10 helped achieve the following:
  • Easily deployed and managed application performance management to gain value
  • Proactively manages the user experience to create a competitive advantage for their business
  • Fueled collaboration across their organization to enable continuous performance and quality improvements
• Agrees with the following statements:
  • We have improved end user experience and gained better visibility into our applications with CA APM 10
  • CA APM 10 helps our organization speed and simplify the triage of application performance issues
  • CA APM 10 helps us protect our experts with less need to bring everyone into the war room

The surveyed company achieved the following results with AIOps from Broadcom:

• Reported that AIOps and Monitoring tools have increased the following by these amounts:
  • staff productivity: 50%-74%
  • triage times: 50%-74%
  • ability to prevent outages: 50%-74%
  • user experience: 50%-74%
  • ability to identify root-cause: over 75%
• See the following AIOps capabilities as important:
  • Autonomous remediation
  • Predictive Analytics
  • Algorithmic root cause analytics
• Would rate Broadcom’s AIOps and Monitoring solutions following aspects, compared to the competition, they said:
  **Reduction in operational complexity: Significantly Better
  • Increase automation: Significantly Better
  • Faster remediation: Significantly Better
  • Improved user experience: Significantly Better