TechValidate Research on AIOps From Broadcom

The surveyed company achieved the following results with CA APM:

• Troubleshooting application performance challenges solved by CA APM:
  • Needing to pull in too many experts into a war room to resolve problems
  • Difficulty in knowing when and where to act to solve performance issues
• Top CA APM capabilities:
  • The ability to proactively manage user experience
  • The ability to visualize application performance across mobile to mainframe
  • The deep diagnostic details on transaction performance
  • The automatic collection of transaction traces
  • The ability to create customized dashboards
  • The broad coverage of application infrastructure components
• Rates CA APM’s features compared to the competition:
  • Monitoring coverage: highly superior
  • Depth & frequency of metrics: significantly superior
  • Customization (e.g. dashboards): highly superior
  • Scalability: highly superior
• Improved the following with CA APM:
  • End-user-experience: > 75%
  • Proactively preventing issues: > 75%

• Benefits realized since adopting CA APM:
  • Improved the quality of the applications their organization delivers
  • Improved the ability to fix performance issues faster
  • A clear understanding of where problems are located and which are the most important to address first
  • Improved the ability to collaborate across their organization to determine the root cause of performance issues