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CA Technologies Application Performance Management Case Study

Insurance Company Selects CA APM Over Dynatrace and AppDynamics for Monitoring

Introduction

This case study of a medium enterprise insurance company is based on a May 2016 survey of CA Technologies Application Performance Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

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“We evaluated Dynatrace and AppDynamics but choose to continue with the new CA APM for debugging and monitoring tasks.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA APM:

  • Challenge experienced prior to CA APM:
    • Long app performance Mean Time To Resolution (MTTR)

Use Case

This insurance company selected CA APM over:

  • Dynatrace
  • AppDynamics
  • BMC

Results

The surveyed company achieved the following results with CA APM:

  • Troubleshooting application performance challenge solved by CA APM:
    • Hard to spot slow growing problems
  • Top CA APM capabilities:
    • The deep diagnostic details on transaction performance
    • The automatic collection of transaction traces
    • The ability to create customized dashboards
  • Benefits realized since adopting CA APM:
    • Improved the quality of the applications their organization delivers
    • A clear understanding of where problems are located and which are the most important to address first

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Medium Enterprise

Industry:
Insurance

About CA Technologies Application Performance Management

Application performance management solutions from CA Technologies empower businesses to deliver business services across physical, virtual, cloud and mainframe environments.

Learn More:

Broadcom

CA Technologies Application Performance Management

Source: TechValidate survey of a Medium Enterprise Insurance Company
Validated
  Published: Jun. 9, 2016   TVID: AB8-565-D26




About This Data

This data was sourced directly from verified users of AIOps From Broadcom by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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