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CA Technologies Application Performance Management Case Study

CA APM Provides Broader End-to-End Monitoring than AppDynamics for this Global 500 Financial Services Comany

Introduction

This case study of a Global 500 financial services company is based on a June 2016 survey of CA Technologies Application Performance Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

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“CA APM helps our organization speed and simplify the triage of application performance issues.”

“AppDynamics was the one company we were looking at. CA APM being similar, offered much more coverage in end-to-end monitoring.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA APM:

  • Challenges experienced prior to CA APM:
    • Inconsistent or poor app end-user-experience
    • Difficult and long root-cause analysis for app performance issues
    • An inability to monitor high volume production environments

Use Case

This Global 500 financial services company selected CA APM over AppDynamics.

Results

The surveyed company achieved the following results with CA APM:

  • Troubleshooting application performance challenges solved by CA APM:
    • Needing to pull in too many experts into a war room to resolve problems
    • Difficulty in knowing when and where to act to solve performance issues
  • Top CA APM capabilities:
    • The ability to proactively manage user experience
    • The ability to visualize application performance across mobile to mainframe
    • The deep diagnostic details on transaction performance
    • The ability to create customized dashboards
    • The broad coverage of application infrastructure components
  • Rates CA APM’s features compared to the competition:
    • Monitoring coverage: highly superior
    • Depth & frequency of metrics: highly superior
    • Scalability: highly superior
  • Improved the following with CA APM:
    • End-user-experience: 75-50%
    • Application performance: > 75%
  • Benefits realized since adopting CA APM:
    • Improved the ability to fix performance issues faster
    • Improved the ability to collaborate across their organization to determine the root cause of performance issues

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Global 500

Industry:
Financial Services

About CA Technologies Application Performance Management

Application performance management solutions from CA Technologies empower businesses to deliver business services across physical, virtual, cloud and mainframe environments.

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Broadcom

CA Technologies Application Performance Management

Source: TechValidate survey of a Global 500 Financial Services Company
Validated
  Published: Jun. 8, 2016   TVID: 8B2-8CE-4CD




About This Data

This data was sourced directly from verified users of AIOps From Broadcom by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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