TechValidate Research on SolarWinds


SolarWinds Government Case Study

Department of Energy Case Study

Introduction

This case study of a federal government is based on a July 2018 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“I like SolarWinds products because of ease of use.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds Government:

  • IT challenges their agency faced prior to implementing SolarWinds products:
    • We had difficulty managing configuration of our network switches

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organization uses:

  • Regular user in the following SolarWinds product areas:
    • Network Management
  • Uses SolarWinds products within department/location
  • Agency use cases for leveraging SolarWinds products:
    • To resolve configuration issues

Results

The surveyed organization achieved the following results with SolarWinds Government:

  • Results they were able to produce using SolarWinds products:
    • Improve configuration management
  • Favorite SolarWinds products:
    • Network Configuration Manager
  • Purchased their SolarWinds products because of:
    • Colleague recommendation




About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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