SolarWinds Dept. of Agriculture Case Study

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SolarWinds Government Case Study

Dept. of Agriculture Case Study

Introduction

This case study of a federal government is based on a September 2016 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds Government:

IT challenges their agency faced prior to implementing SolarWinds’ products:
- Lack of visibility into the problems leading to network performance or capacity issues
- Lack of visibility into system/server health
- Inadequate automation of compliance reporting
- Did not have a “single pane of glass” to consolidate infrastructure status across the enterprise.

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organization uses:

Regular user in the following SolarWind product areas:
- Network Management
- Systems, Application, Server, and Storage Monitoring
- Security and Compliance
Uses SolarWinds’ products across whole agency.
Agency use cases for leveraging SolarWinds’ products:
- To monitor network performance
- To troubleshoot network problems or outages
- To resolve configuration issues
- To monitor system/server health
- To monitor application and database health
- To troubleshoot across the application stack/infrastructure
- To monitor security incidents and vulnerabilities and improve compliance

Results

The surveyed organization achieved the following results with SolarWinds Government:

Results they were able to produce using SolarWinds’ products:
- Correlate network, server, and application issues to resolve performance problems
- Improve resolution rates for networking performance and capacity issues
- Improve configuration management
- Improve system and application monitoring and troubleshooting
- Improve NIST FISMA / RMF / DISA STIGS compliance
Favorite SolarWinds’ products:
- Network Performance Monitor
- Network Configuration Manager
- NetFlow Traffic Analyzer
- Engineer’s Toolset

TechValidate Research on SolarWinds

Dept. of Agriculture Case Study

Introduction

Challenges

Use Case

Results

Organization Profile

About SolarWinds Government

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