TechValidate Research on AIOps From Broadcom


CA Application Performance Management Case Study

CA APM Helps Global 500 Bank Identify Pain Points

Introduction

This case study of a Global 500 banking company is based on a January 2017 survey of CA Application Performance Management customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Specifically CA APM has helped to identify the pain points in our E2E system. Once when other monitoring systems were not available due to an outage, CA APM was extensively used as the only monitoring tool for close to 5 working days and the results were great.”

Challenges

The biggest challenges for this global bank when monitoring new applications included:

  • Scaling their monitoring with growth
  • The growing complexities of application infrastructure

Use Case

This global bank plans for deploying applications in the next 12 months include:

  • Private cloud
  • Public cloud from a single provider

They also plan to support the following technologies in the next 12 months:

  • Programming languages (e.g. PhP, Ruby, Google Go)
  • Applications that use public or private APIs

This bank is using the following tools to automate development, deployment, or management processes:

  • Puppet
  • Jenkins

Results

The surveyed company achieved the following results using CA APM to monitor container and cloud applications:

  • Gained 360-degree visibility into their apps, server infrastructure, and containers (all in one place)
  • Improved the ability to pinpoint what was happening and where even if part of their application is in the cloud and other parts are on premise
  • Increased their speed to roll out new services faster to support the business

Rates CA APM’s ability to monitor cloud-native and containerized applications in the following environments when compared to the competition:

  • Amazon Web Services (AWS): superior
  • Jenkins support: superior

CA APM 10 helped improve the following in a hybrid cloud environment:

  • Speed triage of deployment: improved
  • Visibility: improved
  • Their ability to focus on important app issues: improved

Agreed with the following:

  • CA APM helps their organization speed and simplify the triage of application performance issues for every app in any cloud or containerized environment.




About This Data

This data was sourced directly from verified users of AIOps From Broadcom by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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