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TechValidate Research on Cisco Meraki

TechValidate Customer Research Library / Cisco / Cisco Meraki / Charts /

Cisco Meraki Customer Research

IT Solution Factors – EMEA

What are the most important factors for you when selecting an IT solution?

Cost	68%
Reliability	68%
Ease of setup and use	66%
Cloud Management	55%
Enterprise security	52%
Quality of customer support	44%
Future-proof automation, flexibility and scale (features, products, management)	39%
Ease of integration with current network stack	38%
Brand reputation	29%
Delivery times	26%
Product warranty	23%

About This Data

This data was sourced directly from verified users of Cisco Meraki by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details

Company Size	Industry	Response
IT Director	Small Business	Retail	Ease of setup and use Cost Cloud Management Enterprise security Reliability Delivery times
Engineer	Large Enterprise	Industrial Manufacturing	Cost Cloud Management Ease of integration with current network stack Quality of customer support
IT Director	Small Business	Construction	Ease of integration with current network stack Quality of customer support Reliability
Chief Technology Officer	Small Business	Professional Services	Cost Quality of customer support
System Administrator	Non-profit	Non-profit	Ease of setup and use Cost Cloud Management Ease of integration with current network stack Reliability Delivery times Future-proof automation, flexibility and scale (features, products, management)
IT Director	Non-profit	Non-profit	Ease of setup and use Cost Cloud Management Enterprise security Delivery times
COO	Small Business	Computer Services	Cost Cloud Management Ease of integration with current network stack Brand reputation Reliability
IT Vice President	Medium Enterprise	Financial Services	Ease of setup and use Cost Cloud Management Enterprise security Ease of integration with current network stack Quality of customer support Brand reputation Delivery times
IT Professional	Small Business	Computer Services	Ease of setup and use Cost Cloud Management Enterprise security Ease of integration with current network stack Quality of customer support Reliability Future-proof automation, flexibility and scale (features, products, management)
IT Manager	Small Business	Service Provider	Ease of setup and use Cost Cloud Management Enterprise security Ease of integration with current network stack Quality of customer support Reliability Delivery times

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