TechValidate Research on AIOps From Broadcom


Case Study: SolvIT Networks

Introduction

This case study of solvitnetworks is based on a June 2015 survey of CA Technologies Application Performance Management customers by TechValidate, a 3rd-party research service.

Challenges

  • Solved the following challenges with CA APM:
    • Inconsistent or poor app end-user-experience
    • Difficult and long root-cause analysis for app performance issues
    • A lack of actionable app analytics for planning and deep insight

Use Case

  • Deployed 500 – 1000 CA Agents/JVMS.
  • Monitors 50,000 – 250,000 transactions per day with CA APM.

Results

  • Found the following APM features to be most important their organization:
    • Fast time-to-value when instrumenting agents
    • Enhanced alerting with predictive analytics
  • Implementing CA APM improved the following:
    • End-user-experience: 15-35%
    • Application performance: 35-50%
    • Preventitive issues : over 75%
    • MTTR for application problems: over 75%
    • Reduction of time on administration and management: over 75%
  • The company has seen an improvement in the below areas since adopting CA APM:
    • The organization is able to fix performance issues faster, allowing greater time to deliver new innovation
    • Where the problems are and which are the most important to address first
    • The ability to collaborate across stakeholders to determine the root cause of performance issues




About This Data

This data was sourced directly from verified users of AIOps From Broadcom by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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