Introduction
This case study of Hanson is based on a July 2017 survey of Rev-Trac customers by TechValidate, a 3rd-party research service.
Rev-Trac Case Study
This case study of Hanson is based on a July 2017 survey of Rev-Trac customers by TechValidate, a 3rd-party research service.
Rev-Trac has transformed the way we work; from changing a time consuming and sometimes daunting series of tasks, into a well-organized, robust process that everyone trusts.”
Hanson Australia, headquartered in Sydney, is part of the HeidelbergCement Group, a global concrete products manufacturer employing 57,000 people across five continents with their products sold throughout the world. Hanson Australia’s SAP-based IT backbone supports an operating division spread across 450 locations in Australia, Malaysia, Singapore and Greater China.
To manage its increasingly complex change management requirements, Hanson needed to add flexible change automation, complete documentation and reliable policy enforcement to its SAP IT controls. Rev-Trac — the SAP DevOps platform — provided the capabilities Hanson required to achieve their top 3 goals:
Having also reviewed SAP Solution Manager ChaRM when replacing their non-automated change-related system, and decided on Rev-Trac as a “purpose-built tool with clear design and great support.” Moreover, they felt confident that Rev-Trac would deliver the level of flexibility they needed while meeting their implementation timeline. Within a week of consulting, Hanson’s release strategies and processes were defined and a few weeks later they were live, with very few issues and with less than an hour of new user training.
Rev-Trac offers a unique ability to track cross-system and intra-system development which highlights parallel development and potential production system conflict issues. Rev-Trac then automatically informs all stakeholders in a format that makes continuous delivery and multiple team agile development approaches possible within an SAP development environment. Hanson is also leveraging Rev-Trac’s extended locking and OOPS functionalities as key features supporting their Agile/DevOps initiatives.
Before implementing Rev-Trac, it took IT between 2 and 5 hours on average to identify and fix an overwrite error. Today the company reports that monthly, Rev-Trac alerts their organization of 7-10 potentially dangerous overtake and/or overwrite situations! That’s a huge savings in productivity but avoiding potential downtime is where the real value is found.
Other remarkable metrics to note are that Hanson has:
“Rev-Trac has made my life as Application Development Manager easy and put me in control.”
This data was sourced directly from verified users of Rev-Trac by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.