TechValidate Research on Rev-Trac

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290 Customers Surveyed

2,508 Data Points Collected

199 Published TechFacts

37 Published Charts

19 Published Case Studies



Selected Research Highlights


Rev-Trac Case Study

Rev-Trac drives Dana Inc.’s SAP automation strategy

Introduction

This case study of Dana Incorporated is based on a September 2016 survey of Rev-Trac customers by TechValidate, a 3rd-party research service.

“Pre-work on approval flows was crucial. With these roadmaps in hand and assistance from the Revelation Software Concepts team, it was a good experience.”
Mark Sievert, SAP Production Change Manager, Dana Incorporated

Challenges

Headquartered in Maumee, Ohio, Dana Incorporated is a worldwide supplier of drivetrain, sealing, and thermal-management technologies. As a Fortune 500 company, Dana Incorporated employs more than 30,000 people in 25 countries on six continents. The company reported sales of $7.2 billion in 2017 and is ranked among the Drucker Institute’s listing of the 250 most effectively managed companies. Dana’s vision is to be the global technology leader in efficient power conveyance and energy-management solutions that enable its customers to achieve their sustainability objectives.

To realize its objectives and drive further growth, Dana recognized it needed to improve the stability of its SAP infrastructure landscape. The company acknowledged that automation of its existing SAP change processes was crucial to keeping its systems up and running. Importantly a Release Management strategy would enable it to meet increasing business demands within the ever-growing automotive parts and supply market.

Use Case

Error prone manual tasks eliminated
Dana approached the automation project with a number of specific goals including advancing production stability of its SAP solutions to avoid systems outages and meet customer’s expectations. Automation was seen as key to implementing a release management strategy that eliminated high-risk processes and accelerated transformation of its SAP environment.

Furthermore, Dana wanted to build a tighter integration between the SAP change control processes and HP Quality Center Auto Testing, which manages the complete application testing process.

With the goal to automate its change management process, Dana investigated available software on the market including the Rev-Trac change control automation platform and SAP Solution Manager ChaRM. After due diligence was completed, Dana selected Rev-Trac ahead of ChaRM as the automation tool to manage its SAP change processes.

Rev-Trac is a user-friendly solution which is easy to integrate and deploy, working out of the box. Dana implemented Rev-Trav and it was up and running, and productive in less than one month.

Results

New strategy drives productivity
Since implementing and deploying Rev-Trac, Dana has achieved the initial goals of its automation project and transformed its SAP landscape. Firstly, eliminating traditional, manual-heavy SAP change processes has seen a massive increase more than 90 per cent in production system stability – based on error reductions.

Automation has allowed Dana to not only keep its SAP systems stable but rapidly increase the volume of change its IT team manages. Speeding up the enterprise through removing high-risk manual effort has enabled a 90 per cent plus boost in the volumes of SAP change. Overall, change control and change management efficiencies have improved by over 70 per cent. As a result of the project, Dana can do more with less, allowing the company’s SAP IT team to focus on innovation and not just keeping the lights on.

Its automated change release strategy has resulted in huge reductions of more than 70 per cent, particularly in N to N+1 retrofit effort. Additionally, Dana has benefitted from more than a 90 per cent reduction in time spent on audit tasks, enabling it to confidently meet even the most stringent legal regulations.

This case study of Dana Incorporated is based on a September 2016 survey of Revelation Software Concepts customers by TechValidate, a 3rd party research service.

Business Results [box]
• Streamline SAP environment, enabling IT team to do more with less
• Eliminate high-risk manual intervention to boost production system stability
• Massive cuts in time spent on audit tasks
• More efficient change management processes to meet business demands

90%
Change volume increase

70%>
Change management efficiency increase

Rev-Trac Customer Research

41% of Rev-Trac users are actively adopting SAP Agile/DevOps principals

How would you characterize your organization’s adoption of Agile/DevOps principles with regards to your SAP change management processes?

Topic has not come up: 29%
Topic has been discussed but no action: 27%
Planning is underway to adopt Agile/DevOps principles for SAP change management: 7%
Project is underway to adopt Agile/DevOps principles for SAP change management: 10%
We’re already there: 24%
Other: 2%

Rev-Trac Customer Fact

Rev-Trac customers all lead in their Fortune Global 500 categories – including Consumer Goods/Snack Foods

5/5 Stars

In a sentence or two, describe the operational impact Rev-Trac has had on your SAP IT organization:

Rev-Trac supports our multiple application rollouts, manages changes in our very complex landscapes, and protects our production environment using standard out-of-the-box Rev-Trac functionality, including the Rev-Trac locking, overtake and overwrite protection features.

Rev-Trac Customer Testimonial

Right to the point!

4.5/5 Stars

In a sentence or two, describe the operational impact Rev-Trac has had on your SAP IT organization:

“A lot more SAP change control automation.”

Rev-Trac Customer Research

How large enterprises with N+1 landscapes use Rev-Trac

If you are running an N+1 landscape, how has Rev-Trac simplified or improved your SAP change management processes?

Much more controlled parallel development
100%
Improved control of releases
70%
Improved our go-live experience
50%
Reduced manual re-keying efforts
50%
Significantly reduced manual effort
40%

Rev-Trac Case Study

Fortune 500 Health Care Services Company

Introduction

This case study of a Fortune 500 pharmaceuticals company is based on a September 2016 survey of Rev-Trac customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“It was relatively easy to implement Rev-Trac and we were able to roll out the implementation when we were ready. We were up and running within 2 weeks from our initial implementation.”

Challenges

This Fortune 500 Global Health Care Services company operates within the highly-regulated pharmaceuticals industry and has over 60,000 employees with annual revenue measured in tens of billions. The company relies on its significant IT infrastructure to manage its business and to deliver its services to thousands of hospitals, medical professionals and patients in over 20 countries.

When it came to considering how best to manage its huge monthly load of business requested changes, enhancements, and projects across its many SAP applications and systems, the team turned to automation.

Use Case

Goals
The goals of the automation project were specifically:

  • To simplify the SAP change control process and reduce the costs of managing change
  • To assist in managing significant projects and the implementation of a release management strategy
  • To improve production system stability

Solution
Rev-Trac was selected ahead of several readily available solutions, including SAP Solution Manager ChaRM to replace their existing manual non-automated process. By later integrating their BMC Remedy ITSM process and their Rev-Trac automated SAP change control process, fully automated end-to-end SAP change management was achieved.

Results

Several years on from the selection and implementation of Rev-Trac, the initial goals of the project have been achieved:

  • Manual effort has been reduced by more than 70%
  • The introduced N+1 dual development stream has been simplified with over 50% of the manual retrofit effort eliminated
  • Production stability (based on error reductions) has increased by up to 49%
  • Overall change control and change management efficiency has improved by up to 90%

In addition, the company has benefited from a significant increase (up to 49%) in the volumes of change managed by the team and up to 90% reduction in time spent on audit tasks.



More to Explore



About Rev-Trac

Rev-Trac has specialized in simplifying SAP change control since 1999 by developing market-leading software and integrations to reduce risks and lower the costs of managing and delivering changes in SAP solutions.

Rev-Trac Website   Rev-Trac Website