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TechValidate Research on Rev-Trac

These pages present data that TechValidate has sourced via direct research with verified customers and users of Rev-Trac. TechValidate stands behind the authenticity of all published data. Learn more »



168 Customers Surveyed

1,456 Data Points Collected

150 Published TechFacts

24 Published Charts

16 Published Case Studies



Selected Research Highlights


Rev-Trac Customer Research

The impact Rev-Trac has on our customers SAP change management processes.

Strongly agree Moderately agree Slightly agree Disagree
Reduced manual effort

77%

21%

2%

0%

Reduced time on audit tasks

52%

42%

6%

0%

Reduced production errors

51%

36%

13%

0%

Reduced manual retrofit effort

48%

46%

6%

0%

Increased volume of change

34%

35%

25%

6%

Increased rate of change

35%

41%

22%

2%

Quick realization of business value of SAP applications

32%

39%

29%

0%

Rev-Trac Case Study

Honda North America Tackles SAP Change Control Automation & Agile/DevOps with Rev-Trac

Introduction

This case study of Honda Motor Co., Ltd. is based on a March 2017 survey of Rev-Trac customers by TechValidate, a 3rd-party research service.

Rev-Trac has been instrumental in allowing us to control our migrations and enforcing our change management procedures.

Challenges

Honda North America, headquartered in Torrance, California is one of North America’s top five automobile makers to the multinational community of Rev-Trac customers. American Honda Motor Co produces cars, trucks, motorcycles, jets, engines, ATVs, and power equipment and serves as the North American sales, marketing, and distribution arm for Japan-based Global 500 Honda Motor. About 1.8 million vehicles are produced annual through 16 manufacturing plants in North America.

The carmaker implemented Rev-Trac change control automation technology as part of an initiative to introduce new, sophisticated technologies into manufacturing operations to improve production system stability, implement a Release Management strategy, facilitate an N and N+1 dual development environment and reduce overall the costs of managing SAP change. While Honda also evaluated SAP’s Solution Manager ChaRM, it was Rev-Trac’s flexibility and extensive track record of success that tipped the scale. Rev-Trac was in productive use within a month with admin training completed between 1-2 hours.

Use Case

In the initial implementation, Rev-Trac managed change processes in over 60 systems linking production facilities and sales outlets across Canada, the U.S. and Mexico and representing revenue flows in the tens of billions of dollars.

Honda employs N and N+ 1 system in their organization and in order to achieve the level of improvement they were looking for, there was initial period of significant configuration. Once it was up and running, Honda reported that Rev-Trac change control automation eliminated manual effort and improved efficiency by 90%.

Results

At Honda Rev-Trac has been very valuable on the impact of its SAP change management effectiveness through use of OOPS, Release Management Workbench and auto transport deployment and has significantly helped accelerate change delivery in the areas of workflow approval, transport deployment and sequencing, and object conflict management. As a result Honda has:

  • Reduced Time on Audit Tasks by 70% – 90%
  • Increased its Volume of Change between 50% – 69%
  • All but eliminated production errors with a reduction of over 90%, and
  • Cut Manual Retrofit Effort by more than half

Having successfully and quickly moved from a paper-based change management system to a fully automated SAP change control system, Honda now focuses on how Rev-Trac can help them achieve their Agile/DevOps initiatives through additional Workflow Automation, Rev-Trac’s Release Management Workbench, and Conflict management through extended locking and OOPS.

Rev-Trac Case Study

Hanson Australia Increases SAP Change Volume up to 70% while Reducing Costs of Managing Change with Rev-Trac

Introduction

This case study of Hanson is based on a July 2017 survey of Rev-Trac customers by TechValidate, a 3rd-party research service.

Challenges

Testimonial: “Rev-Trac has transformed the way we work; from changing a time consuming and sometimes daunting series of tasks, into a well-organized, robust process that everyone trusts.”

Hanson Australia, headquartered in Sydney, is part of the HeidelbergCement Group, a global concrete products manufacturer employing 57,000 people across five continents with their products sold throughout the world. Hanson Australia’s SAP-based IT backbone supports an operating division spread across 450 locations in Australia, Malaysia, Singapore and Greater China.

To manage its increasingly complex change management requirements, Hanson needed to add flexible change automation, complete documentation and reliable policy enforcement to its SAP IT controls. Rev-Trac provided, in a single package, the business-efficient change management solution Hanson needed to achieve their top 3 goals which were to:

  • Improve production system stability;
  • Reduce the costs of managing change; and
  • Simplify the SAP change control process overall

Use Case

Having also reviewed SAP Solution Manager ChaRM when replacing their non-automated change-related system, and decided on Rev-Trac as a “Purpose-built tool with clear design and great support,” Moreover, they felt confident that Rev-Trac would deliver the level of flexibility they needed while meeting their implementation timeline. Within a week of consulting, Hanson’s release strategies and processes were defined and a few weeks later they were live, with very few issues and with less than an hour of new user training.

Rev-Trac offers a unique ability to track cross-system and intra-system development which highlights parallel development and potential production system conflict issues. Rev-Trac then automatically informs all stakeholders in a format that makes continuous delivery and multiple team agile development approaches possible within an SAP development environment. Hanson is also leveraging Rev-Trac’s extended locking and OOPS functionalities as key features supporting their Agile/DevOps initiatives.

Results

Before implementing Rev-Trac, it took IT between 2 and 5 hours on average to identify and fix an overwrite error. Today the company reports that each month, Rev-Trac alerts their organization of 7-10 potentially dangerous overtake and/or overwrite situations! Not only is that a huge savings in productivity but the risk avoidance for potential downtime is where the real value is found.

Other remarkable metrics to note are that Hanson has:

  • Cut production incidents by half with Rev-Trac.
  • Increased Volume of Change almost 70%
  • Reduced Manual Effort between 70% – 90%
  • Eased/reduced Time on Audit Tasks by almost 90%
  • Shrank Manual Retrofit Effort by over 70%

“Rev-Trac has made my life as Application Development Manager easy and put me in control.”

Rev-Trac Customer Fact

When we listen to each other, we all win

5/5 Stars

Would you recommend Rev-Trac?

We no longer suffer audit deficiencies and are running fast and agile.

Rev-Trac Customer Satisfaction Rating

We hear this all the time…but never get tired of hearing it!

An IT Specialist of a large enterprise computer services company would be likely to recommend Rev-Trac for this reason:

Rev-Trac is an easy to use software, has a user-friendly interface that is fully customizable, and very well supported by a responsive support team.

Rev-Trac Customer Research

41% of Rev-Trac users are actively adopting SAP Agile/DevOps principals

How would you characterize your organization’s adoption of Agile/DevOps principles with regards to your SAP change management processes?

Topic has not come up: 29%
Topic has been discussed but no action: 27%
Planning is underway to adopt Agile/DevOps principles for SAP change management: 7%
Project is underway to adopt Agile/DevOps principles for SAP change management: 10%
We’re already there: 24%
Other: 2%


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About Rev-Trac

Rev-Trac has specialized in simplifying SAP change control since 1999 by developing market-leading software and integrations to reduce risks and lower the costs of managing and delivering changes in SAP solutions.

Rev-Trac Website   Rev-Trac Website