TechValidate Research on Rev-Trac

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290 Customers Surveyed

2,508 Data Points Collected

199 Published TechFacts

37 Published Charts

19 Published Case Studies



Selected Research Highlights


Rev-Trac Case Study

Rev-Trac drives Dana Inc.’s SAP automation strategy

Introduction

This case study of Dana Incorporated is based on a September 2016 survey of Rev-Trac customers by TechValidate, a 3rd-party research service.

“Pre-work on approval flows was crucial. With these roadmaps in hand and assistance from the Revelation Software Concepts team, it was a good experience.”
Mark Sievert, SAP Production Change Manager, Dana Incorporated

Challenges

Headquartered in Maumee, Ohio, Dana Incorporated is a worldwide supplier of drivetrain, sealing, and thermal-management technologies. As a Fortune 500 company, Dana Incorporated employs more than 30,000 people in 25 countries on six continents. The company reported sales of $7.2 billion in 2017 and is ranked among the Drucker Institute’s listing of the 250 most effectively managed companies. Dana’s vision is to be the global technology leader in efficient power conveyance and energy-management solutions that enable its customers to achieve their sustainability objectives.

To realize its objectives and drive further growth, Dana recognized it needed to improve the stability of its SAP infrastructure landscape. The company acknowledged that automation of its existing SAP change processes was crucial to keeping its systems up and running. Importantly a Release Management strategy would enable it to meet increasing business demands within the ever-growing automotive parts and supply market.

Use Case

Error prone manual tasks eliminated
Dana approached the automation project with a number of specific goals including advancing production stability of its SAP solutions to avoid systems outages and meet customer’s expectations. Automation was seen as key to implementing a release management strategy that eliminated high-risk processes and accelerated transformation of its SAP environment.

Furthermore, Dana wanted to build a tighter integration between the SAP change control processes and HP Quality Center Auto Testing, which manages the complete application testing process.

With the goal to automate its change management process, Dana investigated available software on the market including the Rev-Trac change control automation platform and SAP Solution Manager ChaRM. After due diligence was completed, Dana selected Rev-Trac ahead of ChaRM as the automation tool to manage its SAP change processes.

Rev-Trac is a user-friendly solution which is easy to integrate and deploy, working out of the box. Dana implemented Rev-Trav and it was up and running, and productive in less than one month.

Results

New strategy drives productivity
Since implementing and deploying Rev-Trac, Dana has achieved the initial goals of its automation project and transformed its SAP landscape. Firstly, eliminating traditional, manual-heavy SAP change processes has seen a massive increase more than 90 per cent in production system stability – based on error reductions.

Automation has allowed Dana to not only keep its SAP systems stable but rapidly increase the volume of change its IT team manages. Speeding up the enterprise through removing high-risk manual effort has enabled a 90 per cent plus boost in the volumes of SAP change. Overall, change control and change management efficiencies have improved by over 70 per cent. As a result of the project, Dana can do more with less, allowing the company’s SAP IT team to focus on innovation and not just keeping the lights on.

Its automated change release strategy has resulted in huge reductions of more than 70 per cent, particularly in N to N+1 retrofit effort. Additionally, Dana has benefitted from more than a 90 per cent reduction in time spent on audit tasks, enabling it to confidently meet even the most stringent legal regulations.

This case study of Dana Incorporated is based on a September 2016 survey of Revelation Software Concepts customers by TechValidate, a 3rd party research service.

Business Results [box]
• Streamline SAP environment, enabling IT team to do more with less
• Eliminate high-risk manual intervention to boost production system stability
• Massive cuts in time spent on audit tasks
• More efficient change management processes to meet business demands

90%
Change volume increase

70%>
Change management efficiency increase

Rev-Trac Customer Fact

How will you deploy S/4HANA?

Manheim, a medium enterprise automotive & transport company, is considering deploying S/4HANA SAP Private Cloud – single-tenant.

Rev-Trac Customer Research

60% surveyed found Rev-Trac to be in productive use within 3 months

Survey Question: After what period of time was Rev-Trac in productive use?

Less than 1 month: 23%
1-3 months: 36%
3-6 months: 15%
6-12 months: 9%
Over 12 months: 17%

Rev-Trac Customer Research

How are you considering deploying S/4HANA?

On-premise
33%
SAP HANA Enterprise Cloud (HEC)
10%
Azure
9%
SAP Private Cloud - single-tenant
6%
AWS
2%
SAP Public - multi-tenant
2%
Other
38%

Rev-Trac Customer Fact

Rev-Trac change control automation frees up talent to work on system stability vs. “change management”

5/5 Stars

What was the main reason Rev-Trac was selected (over alternative approaches)?

We selected Rev-Trac due to its configuration flexibility and fully modifiable workflow; however, its ease of use also played a role.

Rev-Trac Case Study

Global 500 Retail Company Scales its SAP Change Volume and Improves Quality with Rev-Trac Change Control Automation

Introduction

This case study of a global 500 retail company is based on a September 2016 survey of Rev-Trac customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Change went from being the main function and point of concern at every cutover, to a complete after-thought. It’s now taken for granted because of how easy Rev-Trac has made it.”

Challenges

For this global 500 retail company driven by over 300,000 employees in 20 countries worldwide and serving 180 million customers each year, managing changes to their core IT systems in response to business demands is absolutely critical to business success. Hoever, handling change process manually across its large, 100+ system SAP infrastructure was proving to be costly and IT recognized that not only would existing processes not scale to meet growing business demands, but gaps in their process meant quality began to suffer and impact the business.

When IT decided to implement an N+1 architecture and move towards a formal release management strategy, automation was investigated as a possible solution to both simplify the process and reduce the expected costs of managing a considerable increase in SAP change.

Use Case

By adopting automation and implementing a strategic release management program, the company learned it would be able to strip out most manual change control tasks and activities, respond more quickly to business requested change, and ultimately deliver more projects sooner with fewer go-live errors. Plus, with the right tool selection they could guarantee change control compliance with automated tracking, process enforcement, and documentation of all changes.

Solution
Rev-Trac was selected ahead of several readily available solutions, including SAP Solution Manager ChaRM and two other notable third party SAP change control automation solutions. Once the selection process was completed and the decision was made to implement Rev-Trac, within 3 months the solution was in productive use.

As far as adoption of Agile/DevOps principals with regard to its SAP development process, the company considers itself “already there.” Having adopted Rev-Trac the company can continue to integrate and automate critical ALM tooling when needed as part of this effort, with ITSM already well established. IT considers Rev-Trac’s workflow automation, extended locking and OOPS to be extremely effective features in helping them achieve their SAP change management success.

Results

Several years on from the selection and implementation of Rev-Trac, the initial goals of the project have been achieved:

  • Manual effort has been reduced by more than 70%
  • Production stability (based on error reductions) has increased by over 70%
  • Managing of change throughout has been simplified and/or improved by over 50%
  • Over 50% of the N+1dual development stream manual effort has been eliminated
  • Overall change control and change management efficiency has improved by over 50%

In addition, the company has benefited from a significant increase (up to 90%) in the volumes of change managed by the team and a 70% reduction in time spent on audit tasks.



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About Rev-Trac

Rev-Trac has specialized in simplifying SAP change control since 1999 by developing market-leading software and integrations to reduce risks and lower the costs of managing and delivering changes in SAP solutions.

Rev-Trac Website   Rev-Trac Website