TechValidate Research on Rev-Trac

These pages present data that TechValidate has sourced via direct research with verified customers and users of Rev-Trac. TechValidate stands behind the authenticity of all published data. Learn more »



290 Customers Surveyed

2,508 Data Points Collected

188 Published TechFacts

36 Published Charts

19 Published Case Studies



Selected Research Highlights


Rev-Trac Customer Research

SAP S/4HANA: The customer journey

What is your timeframe to shift to S/4HANA?

Within 24-60 months
35%
Don't Know
19%
Within 12-24 months
16%
No plan currently
15%
Our S/4HANA Migration is in progress
9%
Will not migrate to S/4HANA
3%
Our S/4HANA Migration is complete
2%

Rev-Trac Customer Satisfaction Rating

RT Admin, Global 500 automotive & transport company

Rev-Trac is a robust tool that makes the change process easy to implement. It makes it easier even for non-technical users to understand the system landscape and processes.

Rev-Trac Customer Review

5/5 Stars

What sets Rev-Trac apart from other SAP change management solutions:

Rev-Trac is powerful AND configurable and leverages standard SAP job management operations. The product is simple for developers/configurators, testers, and project and business lead to understand and use on a daily basis. Most importantly, Rev-Trac provides critical visibility, at both the functional and technical levels, into the SAP change management process.

Why they like working with Rev-Trac:

I spend a large amount of my time, each day, working directly in the Rev-Trac console. Its core processes are simple, straight-forward, powerful, and based on standard SAP processes for workflow and job management.

Rev-Trac Case Study

Capgemini Empowers Functional Teams to Accelerate Change Requests with Rev-Trac SAP Change Control Automation

Introduction

This case study of Capgemini is based on a March 2017 survey of Rev-Trac customers by TechValidate, a 3rd-party research service.

“Rev-Trac has moved transport management back to the functional teams, enabling them to perform their jobs without technical assistance.”

Challenges

Capgemini is a French multinational information technology consulting corporation headquartered in Paris, France. Capgemini’s regional operations include North and South America, Northern Europe & Asia Pacific and Central & Southern Europe. Services are delivered through four disciplines; Consulting, Technology, Outsourcing and Local Professional Services.

Founded in 1967, today Capgemini one of the world’s largest IT consulting, outsourcing and professional services companies with almost 190,000 employees in over 40 countries and in 2017 celebrates its 50th Anniversary. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness.

Use Case

Anything that hinders the Capgemini mission gets special attention, so when the IT team recognized the need to speed up business requested changes, they decided to automate as many processes as possible across their SAP landscape and they turned to Rev-Trac.

Prior to implementing Rev-Trac, it took between 2 and 5 hours on average to identify and fix an overwrite error, so productivity was taking a hit. But more than that, every potentially dangerous overtake incident carries a risk of downtime – the enemy of productivity and something high on the Capgemini list to be avoided, so the team leans heavily on Overwrite/Overtake Protection (Rev-Trac OOPS)

Rev-Trac has a high level of flexibility along with a broad base of functionality. Among these, a number of functions stand out at Capgemini as very or extremely valuable:

  • Rev-Trac’s mass approvals
  • BAU/support track retrofit
  • OOPS (Overwrite/Overtake Protection)
  • Release Management Workbench
  • Workflow automation and auto transport deployment

Results

Rev-Trac’s powerful automation features are easy to adopt. At Capgemini it only takes between 1-2 hours to train a new user on Rev-Trac dramatically increasing worker productivity.

Not only has Capgemini reduced it’s overall production incidents by half with Rev-Trac, the IT team is finding that superior workflow automation, transport sequencing and Rev-Trac’s release management workbench are contributing significantly to achieving success in Capgemini’s Agile/DevOps efforts as they relate to their SAP change management processes.

Rev-Trac Case Study

Fortune 500 Health Care Services Company

Introduction

This case study of a Fortune 500 pharmaceuticals company is based on a September 2016 survey of Rev-Trac customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“It was relatively easy to implement Rev-Trac and we were able to roll out the implementation when we were ready. We were up and running within 2 weeks from our initial implementation.”

Challenges

This Fortune 500 Global Health Care Services company operates within the highly-regulated pharmaceuticals industry and has over 60,000 employees with annual revenue measured in tens of billions. The company relies on its significant IT infrastructure to manage its business and to deliver its services to thousands of hospitals, medical professionals and patients in over 20 countries.

When it came to considering how best to manage its huge monthly load of business requested changes, enhancements, and projects across its many SAP applications and systems, the team turned to automation.

Use Case

Goals
The goals of the automation project were specifically:

  • To simplify the SAP change control process and reduce the costs of managing change
  • To assist in managing significant projects and the implementation of a release management strategy
  • To improve production system stability

Solution
Rev-Trac was selected ahead of several readily available solutions, including SAP Solution Manager ChaRM to replace their existing manual non-automated process. By later integrating their BMC Remedy ITSM process and their Rev-Trac automated SAP change control process, fully automated end-to-end SAP change management was achieved.

Results

Several years on from the selection and implementation of Rev-Trac, the initial goals of the project have been achieved:

  • Manual effort has been reduced by more than 70%
  • The introduced N+1 dual development stream has been simplified with over 50% of the manual retrofit effort eliminated
  • Production stability (based on error reductions) has increased by up to 49%
  • Overall change control and change management efficiency has improved by up to 90%

In addition, the company has benefited from a significant increase (up to 49%) in the volumes of change managed by the team and up to 90% reduction in time spent on audit tasks.

Rev-Trac Customer Research

Azure is a popular S/4HANA deployment choice for ANZ customers

How are you considering deploying S/4HANA:

Azure
18%
On-premise
7%
SAP Private Cloud - single-tenant
7%
SAP Public - multi-tenant
7%
SAP HANA Enterprise Cloud (HEC)
4%
AWS
0%
Other
57%


More to Explore



About Rev-Trac

Rev-Trac has specialized in simplifying SAP change control since 1999 by developing market-leading software and integrations to reduce risks and lower the costs of managing and delivering changes in SAP solutions.

Rev-Trac Website   Rev-Trac Website