TechValidate Research on Rev-Trac

These pages present data that TechValidate has sourced via direct research with verified customers and users of Rev-Trac. TechValidate stands behind the authenticity of all published data. Learn more »



290 Customers Surveyed

2,508 Data Points Collected

175 Published TechFacts

34 Published Charts

19 Published Case Studies



Selected Research Highlights


Rev-Trac Customer Research

The impact Rev-Trac has on our customers SAP change management processes.

Strongly agree Moderately agree Slightly agree Disagree
Reduced manual effort

77%

21%

2%

0%

Reduced time on audit tasks

52%

42%

6%

0%

Reduced production errors

51%

36%

13%

0%

Reduced manual retrofit effort

48%

46%

6%

0%

Increased volume of change

34%

35%

25%

6%

Increased rate of change

35%

41%

22%

2%

Quick realization of business value of SAP applications

32%

39%

29%

0%

Rev-Trac Customer Statistic

ANZ large enterprise customers favor ServiceNow

62% of surveyed Large Enterprise IT organizations located in Australia and New Zealand use ServiceNow.

62%

Rev-Trac Case Study

Honda North America Tackles SAP Change Control Automation & Agile/DevOps with Rev-Trac

Introduction

This case study of Honda Motor Co., Ltd. is based on a March 2017 survey of Rev-Trac customers by TechValidate, a 3rd-party research service.

Rev-Trac has been instrumental in allowing us to control our migrations and enforcing our change management procedures.

Challenges

Honda North America, headquartered in Torrance, California is one of North America’s top five automobile makers to the multinational community of Rev-Trac customers. American Honda Motor Co produces cars, trucks, motorcycles, jets, engines, ATVs, and power equipment and serves as the North American sales, marketing, and distribution arm for Japan-based Global 500 Honda Motor. About 1.8 million vehicles are produced annual through 16 manufacturing plants in North America.

The carmaker implemented Rev-Trac change control automation technology as part of an initiative to introduce new, sophisticated technologies into manufacturing operations to improve production system stability, implement a Release Management strategy, facilitate an N and N+1 dual development environment and reduce overall the costs of managing SAP change. While Honda also evaluated SAP’s Solution Manager ChaRM, it was Rev-Trac’s flexibility and extensive track record of success that tipped the scale. Rev-Trac was in productive use within a month with admin training completed between 1-2 hours.

Use Case

In the initial implementation, Rev-Trac managed change processes in over 60 systems linking production facilities and sales outlets across Canada, the U.S. and Mexico and representing revenue flows in the tens of billions of dollars.

Honda employs N and N+ 1 system in their organization and in order to achieve the level of improvement they were looking for, there was initial period of significant configuration. Once it was up and running, Honda reported that Rev-Trac change control automation eliminated manual effort and improved efficiency by 90%.

Results

At Honda Rev-Trac has been very valuable on the impact of its SAP change management effectiveness through use of OOPS, Release Management Workbench and auto transport deployment and has significantly helped accelerate change delivery in the areas of workflow approval, transport deployment and sequencing, and object conflict management. As a result Honda has:

  • Reduced Time on Audit Tasks by 70% – 90%
  • Increased its Volume of Change between 50% – 69%
  • All but eliminated production errors with a reduction of over 90%, and
  • Cut Manual Retrofit Effort by more than half

Having successfully and quickly moved from a paper-based change management system to a fully automated SAP change control system, Honda now focuses on how Rev-Trac can help them achieve their Agile/DevOps initiatives through additional Workflow Automation, Rev-Trac’s Release Management Workbench, and Conflict management through extended locking and OOPS.

Rev-Trac Customer Research

Greater than 90% of companies using Rev-Trac report more than a 50% reduction in manual effort

Survey Question: Please estimate the degree to which, Rev-Trac change control automation, has eliminated manual effort and improved efficiency:

Greater than 90%: 34%
70% – 90%: 38%
50% – 69%: 19%
30% – 49%: 6%
Less than 30%: 2%

Rev-Trac Customer Satisfaction Rating

RT Admin, Global 500 automotive & transport company

Rev-Trac is a robust tool that makes the change process easy to implement. It makes it easier even for non-technical users to understand the system landscape and processes.

Rev-Trac Case Study

Fortune 500 Health Care Services Company

Introduction

This case study of a Fortune 500 pharmaceuticals company is based on a September 2016 survey of Rev-Trac customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“It was relatively easy to implement Rev-Trac and we were able to roll out the implementation when we were ready. We were up and running within 2 weeks from our initial implementation.”

Challenges

This Fortune 500 Global Health Care Services company operates within the highly-regulated pharmaceuticals industry and has over 60,000 employees with annual revenue measured in tens of billions. The company relies on its significant IT infrastructure to manage its business and to deliver its services to thousands of hospitals, medical professionals and patients in over 20 countries.

When it came to considering how best to manage its huge monthly load of business requested changes, enhancements, and projects across its many SAP applications and systems, the team turned to automation.

Use Case

Goals
The goals of the automation project were specifically:

  • To simplify the SAP change control process and reduce the costs of managing change
  • To assist in managing significant projects and the implementation of a release management strategy
  • To improve production system stability

Solution
Rev-Trac was selected ahead of several readily available solutions, including SAP Solution Manager ChaRM to replace their existing manual non-automated process. By later integrating their BMC Remedy ITSM process and their Rev-Trac automated SAP change control process, fully automated end-to-end SAP change management was achieved.

Results

Several years on from the selection and implementation of Rev-Trac, the initial goals of the project have been achieved:

  • Manual effort has been reduced by more than 70%
  • The introduced N+1 dual development stream has been simplified with over 50% of the manual retrofit effort eliminated
  • Production stability (based on error reductions) has increased by up to 49%
  • Overall change control and change management efficiency has improved by up to 90%

In addition, the company has benefited from a significant increase (up to 49%) in the volumes of change managed by the team and up to 90% reduction in time spent on audit tasks.



More to Explore



About Rev-Trac

Rev-Trac has specialized in simplifying SAP change control since 1999 by developing market-leading software and integrations to reduce risks and lower the costs of managing and delivering changes in SAP solutions.

Rev-Trac Website   Rev-Trac Website