TechValidate Research on AIOps From Broadcom

TechValidate Customer Research Library / Broadcom / AIOps From Broadcom / Case Studies /

CA App Experience Analytics Case Study

CA App Experience Analytics Helps Identify Usage Patterns Across our Applications

Introduction

This case study of a small business computer software company is based on an October 2016 survey of CA App Experience Analytics customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Share

Embed

“With CA App Experience Analytics, we have improved the user experience of our applications and gained real-user insight to help quickly understand performance, crashes and errors, and usage patterns across our applications.”

Challenges

This customer addressed the following challenges with CA App Experience Analytics:

  • Lack of visibility into app crashes and web errors
  • Inability to understand the user experience across channels

This customer evaluated the following vendors for mobile / web monitoring:

  • Dynatrace
  • IBM

Use Case

Most valuable CA App Experience Analytics features:

  • Performance analytics for deep visibility into mobile, web, or back-end systems (mainframe, cloud, etc.)

Results

Rated CA App Experience Analytics on the following:
  • Performance analytics: superior
  • Crash analytics: superior

CA App Experience Analytics improved the following:

  • End-user experience: 75% to 50%
  • Application performance: more than 75%
  • Mobile crash occurrences: 75% to 50%

With CA App Experience Analytics, this customer will:

  • Improve the quality of the applications our organization delivers

This customer achieved the following using CA App Experience Analytics:

  • Quickly identifies if an app issue is with the design, code, or infrastructure

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Small Business

Industry:
Computer Software

About CA App Experience Analytics

Application performance management solutions from CA Technologies empower businesses to deliver business services across physical, virtual, cloud and mainframe environments.

Learn More:

Broadcom

CA App Experience Analytics

Source: TechValidate survey of a Small Business Computer Software Company
Validated
  Published: Nov. 4, 2016   TVID: 10B-2E3-F92




About This Data

This data was sourced directly from verified users of AIOps From Broadcom by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


More Research on AIOps From Broadcom



© Copyright 2024 SurveyMonkey. All marks used on this site are the property of their respective owners. Privacy Policy Terms of Use