TechValidate Customer Research Library / Oracle NetSuite

TechValidate Research on Oracle NetSuite

159 TechFacts – Page 2 of 6


Oracle NetSuite Customer Testimonial

Central reporting and automated processes [in NetSuite] have increased our visibility related to cash flow and expenditures. These processes have allowed us to better control expenses while ensuring our staff is happy with prompt payment of expenses and hours worked.

— Kyle Barrington, CEO, Zajonc Corp

Source: Kyle Barrington, CEO, Zajonc Corp
Validated
  Published: Feb. 23, 2024   TVID: FF8-14B-DF0

Oracle NetSuite Customer Testimonial

The ease of doing financial work in NetSuite has reduced turnaround time for needed actions monthly, resulting in reducing the month-close process. It has given us more “real-time” data for decision-makers as well.

— CFO, Non-Profit

Source: CFO, Non-Profit
Validated
  Published: Feb. 9, 2024   TVID: 4BC-EFB-7CC

Oracle NetSuite Customer Testimonial

NetSuite has allowed us to streamline many of the admin functions within our business. Our employees feel like they are empowered more and greater visibility into the whole business.

— Robert Church, General Manager, Finger Lakes Dairy Service

Source: Robert Church, General Manager, Finger Lakes Dairy Service
Validated
  Published: Feb. 23, 2024   TVID: B8B-2CC-BDE

NetSuite SuiteCommerce Customer Testimonial

Our time to service our customers has been greatly reduced, by as much as 75%. We have been able to better optimise our service teams in the field to provide the correct parts at the correct location within the optimum time, reducing our error rate by as much as 95%.

— Director, Medium Enterprise Automotive & Transport Company

Source: Director, Medium Enterprise Automotive & Transport Company
Validated
  Published: Aug. 29, 2023   TVID: 3E2-E6C-E70

NetSuite SuiteCommerce Customer Satisfaction Rating

A Director at a medium enterprise automotive & transport company would be very likely to recommend NetSuite SuiteCommerce for this reason:

We’ve found Netsuite to be hugely versatile in customizing it to our specialist niche business processes. It is far beyond its competitors in the ERP field.

Source: Director, Medium Enterprise Automotive & Transport Company
Validated
  Published: Aug. 29, 2023   TVID: C88-09A-3D2

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend NetSuite SuiteCommerce?”

NetSuite SuiteCommerce Customer Statistic

40% of surveyed organizations have saved up to 6 hours or more per month by enabling customers to order online instead of placing orders with a salesperson or a customer service agent.

40%
Source: TechValidate survey of 77 users of NetSuite SuiteCommerce
Validated
  Published: Aug. 29, 2023   TVID: 4BA-F24-1D3

NetSuite SuiteCommerce Customer Statistic

45% of surveyed organizations have saved up to 4 hours or more per month by enabling customers to order online instead of placing orders with a salesperson or a customer service agent.

45%
Source: TechValidate survey of 77 users of NetSuite SuiteCommerce
Validated
  Published: Aug. 29, 2023   TVID: CEF-957-33E

NetSuite SuiteCommerce Customer Statistic

24% of surveyed organizations have saved more than 3 hours per month in maintaining online product information since implementing NetSuite SuiteCommerce.

24%
Source: TechValidate survey of 85 users of NetSuite SuiteCommerce
Validated
  Published: Aug. 29, 2023   TVID: 58F-AE6-7A7

NetSuite SuiteCommerce Customer Statistic

52% of surveyed customers have experienced more accurate reporting of online sales and increased overall online sales since implementing NetSuite SuiteCommerce.

Source: TechValidate survey of 83 users of NetSuite SuiteCommerce
Validated
  Published: Sep. 7, 2023   TVID: 02E-4B2-652

NetSuite SuiteCommerce Customer Statistic

76% of surveyed customers eliminated integration challenges to operational systems and increased overall online sales since implementing NetSuite SuiteCommerce.

Source: TechValidate survey of 83 users of NetSuite SuiteCommerce
Validated
  Published: Sep. 7, 2023   TVID: 507-394-D21

NetSuite SuiteCommerce Customer Statistic

53% of surveyed organizations have eliminated integration challenges to operational systems since implementing NetSuite SuiteCommerce.

53%
Source: TechValidate survey of 83 users of NetSuite SuiteCommerce
Validated
  Published: Sep. 7, 2023   TVID: 0DE-12C-6BF

NetSuite SuiteCommerce Customer Testimonial

We implemented the system from startup in 2005 and it has kept up with our growth. We have our stock availability online and our e-commerce is growing approximately 30% year on year. Our warehouse management is very accurate because of Netsuite.

— Director , Small Business Industrial Manufacturing Company

Source: Director , Small Business Industrial Manufacturing Company
Validated
  Published: Aug. 29, 2023   TVID: 46B-89F-9DB

NetSuite SuiteCommerce Customer Testimonial

We now have a much better customer experience with the speed, design, and My Account features along with the CPQ items.

— Michael Dicely, Founder , HYPER-RACING

Source: Michael Dicely, Founder , HYPER-RACING
Validated
  Published: Aug. 29, 2023   TVID: 2D9-2A4-4B0

NetSuite SuiteCommerce Customer Testimonial

Netsuite has enabled us to bring all our operations under one roof, streamlining roles and bringing major efficiencies. Our online order % went from 24% 4 years ago to 60% as of today. The time and effort saved is significant and we would recommend the Netsuite product.

— Ralph Beaumont, CEO , Platinum North America

Source: Ralph Beaumont, CEO , Platinum North America
Validated
  Published: Aug. 29, 2023   TVID: 444-986-B71

Oracle NetSuite Customer Statistic

90% of surveyed customers said before implementing NetSuite OpenAir the most challenging aspect of project delivery was project accounting and time and expense management

68%
Source: TechValidate survey of 22 users of Oracle NetSuite
Validated
  Published: Jun. 30, 2023   TVID: 193-CAA-8B0

Oracle NetSuite Customer Testimonial

[With NetSuite OpenAir, I have] Better visibility to project type, hours utilized, and resource capacity

— COO, Small Business Banking Company

Source: COO, Small Business Banking Company
Validated
  Published: May. 31, 2023   TVID: A78-239-75F

Oracle NetSuite Customer Statistic

68% of surveyed organizations said that before implementing NetSuite OpenAir, project accounting was a challenging aspect of project delivery.

68%
Source: TechValidate survey of 22 users of Oracle NetSuite
Validated
  Published: May. 31, 2023   TVID: 95F-00B-FBE

Oracle NetSuite Customer Statistic

77% of surveyed customers experienced increased project performance since adopting NetSuite OpenAir

77%
Source: TechValidate survey of 17 users of Oracle NetSuite
Validated
  Published: May. 18, 2023   TVID: F17-8CC-AA0

Oracle NetSuite Customer Statistic

Surveyed NetSuite customers said the top three benefits they’ve achieved since implementing OpenAir are:
- Increased visibility and control over the business
- Streamlined project billing and invoicing
- Optimized resource management

Source: TechValidate survey of 11 users of Oracle NetSuite
Validated
  Published: Jun. 30, 2023   TVID: 0A0-343-239

Oracle NetSuite Customer Statistic

Surveyed customers report the top three benefits they’ve experienced with NetSuite OpenAir are:
1. Improved visibility
2. Automated manual, time-intensive processes
3. Improved efficiency and accuracy

31%
Source: TechValidate survey of 16 users of Oracle NetSuite
Validated
  Published: Jun. 30, 2023   TVID: 6BE-4C9-2C9

Oracle NetSuite Customer Testimonial

[I have] better management and utilization of resources and improved cost & financial integration with NetSuite OpenAir.

— Security Officer, Medium Enterprise Computer Software Company

Source: Security Officer, Medium Enterprise Computer Software Company
Validated
  Published: Jun. 30, 2023   TVID: 1A7-90F-992

Oracle NetSuite Customer Statistic

67% of surveyed customers said before implementing NetSuite OpenAir, the most challenging aspect of project delivery was Project Accounting.

67%
Source: TechValidate survey of 21 users of Oracle NetSuite
Validated
  Published: Jun. 30, 2023   TVID: 91E-7E0-9E8

Oracle NetSuite Customer Statistic

NetSuite LCS customers report their top benefits since using Learning Support Company Pass have been:

  • Supporting employees’ ability to perform their jobs at the highest level
  • Maximized use of NetSuite
  • Ensuring everyone has a deep understanding of NetSuite
Source: TechValidate survey of 48 users of Oracle NetSuite
Validated
  Published: Apr. 10, 2023   TVID: 720-51A-B28

Oracle NetSuite Customer Statistic

Surveyed NetSuite customers report the most beneficial features of Learning Cloud Support Company Pass are:
1. On-demand e-Learning
2. Hands-on labs and resources
3. Tailored training events

Source: TechValidate survey of 59 users of Oracle NetSuite
Validated
  Published: Apr. 10, 2023   TVID: 731-F69-17C

Oracle NetSuite Customer Statistic

79% of surveyed customers said that prior to purchasing the NetSuite Learning Cloud Support Company Pass, their biggest training and user adoption obstacle was difficulty finding reliable training sources.

79%
Source: TechValidate survey of 58 users of Oracle NetSuite
Validated
  Published: Apr. 7, 2023   TVID: 8CF-AB2-A49

Oracle NetSuite Customer Statistic

After working closely with their Education Advisor, LCS customers report their top three benefits are:

  • Expanding NetSuite Product knowledge
  • Helping users activate and navigate through the Learning Center
  • Tailoring a Learning Action Plan
Source: TechValidate survey of 31 users of Oracle NetSuite
Validated
  Published: Apr. 7, 2023   TVID: D4E-359-349

Oracle NetSuite Customer Testimonial

[With NetSuite LCS Company Pass] My technical team members that are new to both NetSuite and accounting workflows have been able to be much more effective and in a shorter time.

— Kimberlee Duval, CFO, D2iQ

Source: Kimberlee Duval, CFO, D2iQ
Validated
  Published: May. 12, 2023   TVID: 0A9-548-005

Oracle NetSuite Customer Testimonial

Our company absolutely loves the LCS Company Pass. We have a dedicated Education Advisor who has learned about our company and our unique NetSuite environment and has done numerous trainings for our new hires and refreshers for our admin users.

— Shana Veale, CFO, PharmChem, Inc.

Source: Shana Veale, CFO, PharmChem, Inc.
Validated
  Published: Apr. 3, 2023   TVID: 616-3B6-EC3

Oracle NetSuite Customer Testimonial

LCS gives employees the opportunity to learn and grow at their own pace.

— Gailyn Bassler, Director, Lifelong Learner Holdings LLC

Source: Gailyn Bassler, Director, Lifelong Learner Holdings LLC
Validated
  Published: Apr. 3, 2023   TVID: 686-66F-159

Oracle NetSuite Customer Testimonial

LCS [Company Pass] allowed us to access a formal training plan for our new hires and allows our super users to gain more knowledge through the courses, webinars, and live training events.

— IT Manager, Medium Enterprise Energy & Utilities Company

Source: IT Manager, Medium Enterprise Energy & Utilities Company
Validated
  Published: May. 12, 2023   TVID: C45-1A9-F8E



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