TechValidate Research on Oracle NetSuite

5 Case Studies


Oracle NetSuite Case Study

Boys & Girls Club Of Lawrence

Introduction

This case study of Boys & Girls Club of Lawrence is based on a December 2021 survey of Oracle NetSuite customers by TechValidate, a 3rd-party research service.

“I am really happy with NetSuite.”

Challenges

The key reasons for deciding to implement NetSuite were:

  • A need for increased visibility and control over their business
  • A need to drive efficiency in their accounting and finance functions

Use Case

They have utilized the NetSuite solution for 2-5 years.

Results

Key benefits experienced since using NetSuite to manage their business processes:

  • Greater efficiency and strategy across our finance team
  • Reduction in expenses (audit fees)
  • Improved gross margins
  • Reduced month-end close time

They have been able to reduce Procurement expenses using NetSuite by:

  • The number of days that they were able to save in the collection of Accounts Receivable:
  • The number of days that NetSuite has saved for the monthly time to close:

The improvements they have seen by using Netsuite:

  • Overall Revenue growth: a notable improvement
  • Gross Margin improvement: a notable improvement
  • Resource utilization (if applicable): a notable improvement
  • Finance Team efficiency: a substantial improvement
  • Days to Close: somewhat of an improvement
  • Time to do ad hoc and monthly reporting: a notable improvement

NetSuite has allowed us to:

  • Increase their Gross Margin: agree
  • Achieve greater incremental revenue: strongly agree
  • Reduce inventory stock-outs: agree
  • Improve their customer service: agree
  • Reduce their data entry time: strongly agree
  • Compete with larger competitors: agree

Oracle NetSuite Case Study

Avalara

Introduction

This case study of Avalara is based on a May 2021 survey of Oracle NetSuite customers by TechValidate, a 3rd-party research service.

“After switching to NetSuite, we were able to free team members from tedious tasks and move them on to more strategic projects.”

“We revamped our purchasing processes by leveraging NetSuite Advanced Approvals, which resulted in greater controls and transparency across the company.”

We significantly reduced the time taken to complete SOX compliance requests by leveraging NetSuite’s robust audit trail and saved search functionality."

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Oracle NetSuite:

  • They moved to NetSuite because they had a partnership with NetSuite and also needed to scale efficiently.
  • They replaced Microsoft with NetSuite.

Use Case

They chose NetSuite over the other solutions for the ability to scale and grow.

The parts of their business now being driven by NetSuite:

  • Financials

Results

The surveyed company achieved the following results with Oracle NetSuite:

  • They have collected better data and reporting since switching to NetSuite.
  • The organization has been able to do the following with NetSuite:
    • Automate many financial processes that were previously manual
  • Rates NetSuite on the following capabilities compared to their previous software:
    • Ease of use for increased adoption: significantly better
    • Value returned for the price: significantly better
    • Overall software performance: best they’ve used
    • Breadth of capabilities & functionality: best they’ve used
    • Partner solution ecosystem & integrations: best they’ve used

Oracle NetSuite Case Study

Rio Industrial Group

Introduction

This case study of Rio Industrial Group is based on a May 2021 survey of Oracle NetSuite customers by TechValidate, a 3rd-party research service.

“Decrease in internal costs of operating our IT Department.”

“More robust Accounting and Financials.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Oracle NetSuite:

  • They moved to NetSuite because they had too many entities to manage in their previous system.
  • They replaced ManPack … ManufacturingPackage which was in operation for approx 23Years with NetSuite.

Use Case

The key features and functionalities of Oracle NetSuite that the surveyed company uses:

  • They chose NetSuite over the other solutions for the ability to scale and grow.
  • The parts of their business now being driven by NetSuite:
    • Financials
    • Inventory management
    • Sales & Marketing

Results

The surveyed company achieved the following results with Oracle NetSuite:

  • They closed the books faster than before since switching to NetSuite.
  • The organization has been able to do the following with NetSuite:
    • Started doing business internationally
  • Rates NetSuite on the following capabilities compared to their previous software:
    • Ease of use for increased adoption: better
    • Overall software performance: better
    • Breadth of capabilities & functionality: better
    • Partner solution ecosystem & integrations: better

Oracle NetSuite Case Study

Kids Treasures

Introduction

This case study of Kids Treasures is based on a May 2021 survey of Oracle NetSuite customers by TechValidate, a 3rd-party research service.

“After switching to NetSuite, we were able to free team members from tedious tasks and move them on to more strategic projects.”

“The company would not have been able to grow to it’s current complexity and reach with the use of Netsuite. The reliability of data within the system has provided the backbone for our business.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Oracle NetSuite:

  • They moved to NetSuite because We were inspired by the complete integration of all functions and the SAAS nature of the solution..
  • They replaced QuickBooks with NetSuite.

Use Case

The key features and functionalities of Oracle NetSuite that the surveyed company uses:

  • They chose NetSuite over the other solutions for the ability to scale and grow.
  • The parts of their business now being driven by NetSuite:
    • Financials
    • Inventory management
    • Sales & Marketing

Results

The surveyed company achieved the following results with Oracle NetSuite:

  • They improved inventory management and order fulfillment since switching to NetSuite.
  • The organization has been able to do the following with NetSuite:
    • Started doing business internationally
    • Increased sales in more markets
    • Offered new services or product lines
    • Complete visibility of the customer relationship over years provides better analysis
  • Rates NetSuite on the following capabilities compared to their previous software:
    • Ease of use for increased adoption: best they’ve used
    • Value returned for the price: significantly better
    • Overall software performance: significantly better
    • Breadth of capabilities & functionality: significantly better
    • Partner solution ecosystem & integrations: better

NetSuite Case Study

Boat Rocker Media

Introduction

This case study of Boat Rocker Media is based on a February 2021 survey of NetSuite customers by TechValidate, a 3rd-party research service.

“Being a cloud base solution, NetSuite facilitated a seamless transition from office to WFH at the beginning of the pandemic. This was critical as it allowed the business to focus on other measures needed to weather the COVID storm.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NetSuite:

  • Had the following challenges using QuickBooks before their company moved to NetSuite:
    • A lack of visibility into data/poor reporting
    • Too many different systems
    • An inability to handle complex accounting needs
    • Doing too much in Excel
    • different Chart of Accounts
  • Evaluated the following software solutions in addition to NetSuite:
    • Microsoft
    • Workday
  • Switched to NetSuite because:
    • They needed better reporting and tracking
    • They were expanding into different markets and/or adding new business

Use Case

The key features and functionalities of NetSuite that the surveyed company uses:

  • Leverages the following NetSuite capabilities/features:
    • Financial management, billing, financial reporting, revenue recognition, governance & compliance
  • Replaced 5-9 applications/instances upon upgrading to NetSuite.

Results

The surveyed company achieved the following results with NetSuite:

  • Experienced the following benefits since making the switch to NetSuite from QuickBooks:
    • Increased visibility and control over the business
    • Improved quality of & access to data, analytics & reporting
  • They would have had to hire 3 additional full-time employees (FTEs) without NetSuite.
  • Rates the following improvements since implementing NetSuite:
    • Saved time after automating processes: 25% to 49%
    • Reduced hardware &/or IT costs: 50% to 74%
    • Reduced third-party accounting &/or audit costs: 10% to 24%



More Research on Oracle NetSuite