TechValidate Research on Rapid7 insightIDR

These pages present data that TechValidate has sourced via direct research with verified customers and users of Rapid7 insightIDR. TechValidate stands behind the authenticity of all published data. Learn more »



152 Customers Surveyed

1,325 Data Points Collected

58 Published TechFacts

4 Published Charts

30 Published Case Studies



Selected Research Highlights


Rapid7 InsightIDR Customer Satisfaction Rating

A Senior Information Security Analyst at Titan Trust Bank would be very likely to recommend Rapid7 InsightIDR for this reason:

InsightIDR is an all-encompassing security operations solution. It falls in the top 1% of all security solutions I have ever used. I have enjoyed using the Rapid7 ecosystem in the last 10 months. In fact, I have recommended it to the CISO of another bank and they are in talks with a local vendor on setting up a POC.

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Large Enterprise Healthcare Company

Introduction

This case study of a large enterprise healthcare company is based on an October 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Difficulty identify cyber security threats on endpoints
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • Curated Threat Intelligence and Detections
  • Endpoint Detection and Response (EDR)
  • Network Traffic Analysis (NTA)
  • Threat Hunting

This organization leverages InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets
  • Accelerated time to contain threats on the endpoint

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response has improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance security program

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 25-50%
  • Employee downtime as a result of incidents by 25-50%
  • Occurrence of false positives by 25-50%

Rapid7 InsightIDR Customer Statistic

Improved Work-Life Balance

37% of customers agreed that Rapid7 InsightIDR even helped them to improve work-life balance.

Rapid7 InsightIDR Customer Research

Top Challenges that Led to Rapid7 InsightIDR Adoption

Which of the following business challenges were you experiencing that led you to evaluate and ultimately select Rapid7 InsightIDR?

Dealing with many blind spots across our environment
62%
Difficulty identifying cyber security threats on endpoints
50%
Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
36%
Lacking SOC efficiency around detection and response
34%
Challenged to satisfy compliance and regulatory requirements around log retention and monitoring
26%
Too many false positive alerts from current detection tools; too much noise
26%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Large Enterprise Financial Services Company

Introduction

This case study of a large enterprise financial services company is based on an October 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“InsightIDR has given us the ability to hone in on specific incidents without the need to remove the unnecessary chatter. We now have the ability to view our environment with a single pane of glass providing relative information quickly.”

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Difficulty identifying cyber security threats on endpoints
  • Lacking SOC efficiency around detection and response
  • Dealing with many blind spots across our environment
  • Cost-effectiveness of tool in use.

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Endpoint Detection and Response (EDR)
  • Cloud Monitoring and Detections
  • Centralized Log Management
  • Investigations and Incident Response

This organization leverages InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that threat detection and response is greatly improved.
  • The surveyed company agreed that InsightIDR helped them to:
  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Greatly improve team efficiency
  • Reduce team burnout
  • Improve work-life balance

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 10-25%
  • Employee downtime as a result of incidents by 10-25%
  • Occurrence of false positives by 25-50%

Rapid7 InsightIDR Customer Research

Driving Tangible Results with Rapid7 InsightIDR

Since adopting InsightIDR by how much were you able to reduce the following?

50% or more 25-50% 10-25% 0-10%

The team time to address an incident
The mean time to respond (MTTR)
The mean time to resolution or containment (MTTC)
Employee downtime as a result of incidents
Occurance of false positives


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