Identifix Direct-Hit Customer Statistic
50% of Identifix users also use ALLDATA alongside of Direct-Hit due to Identifix’s database of expert and confirmed fixed and easy access to OEM service and repair manuals.
Identifix Direct-Hit Customer Testimonial
I run the shop and am the only mechanic for a local municipality. With a limited budget I can only run one subscription for manuals and diagrams. The added benefit of the known fixes is what sold me on Direct-Hit. With a price point very similar to the competition it was a no brainer. Furthermore, I love the option of a discounted price for a limited number of vehicles per month. Many of our small fleet are very similar if not identical vehicles so it works great for us. I would definitely recommend Direct-Hit to any of my colleagues in the municipal fleet world and in retail shops.
— Rinesmithb, A user of Identifix Direct-Hit
Identifix Direct-Hit Customer Testimonial
All technicians in the shop use and love Identifix. We use it for torque specs, capacity, and troubleshooting. A very powerful tool for our shop.
— MORTONS818, a user of Identifix Direct-Hit
Identifix Direct-Hit Customer Testimonial
I use it daily for fluid capacities, and types, wiring diagrams, when I can access them, and torque. I also use it to learn. Yes, I would and have recommended Identifix to others because of its ease of use.
— HURTLER5, a user of Identifix Direct-Hit
Identifix Direct-Hit Customer Testimonial
With using idents fix and using the codes to determine the possible failure has helped our techs. The labor hour rate is what we charge our customers and they are glad to know we have a trustworthy accounting system.
— Prigs724, A user of Identifix Direct-Hit
Identifix Direct-Hit Customer Testimonial
We use Direct-Hit to find fixes that other online repair tools do not have information on. I would highly recommend Identifix.
— Hitechtirer, A user of Identifix Direct-Hit
Identifix Direct-Hit Customer Satisfaction Rating
NAYDIHORE Valued Customer, a user of Identifix Direct-Hit, would be very likely to recommend for this reason:
I love the additional broken-down info, scanning the discretions helps me break down the engineering information quickly which is very difficult to find in other sources
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Identifix Direct-Hit?”
Identifix Direct-Hit Customer Satisfaction Rating
WHEELERD124 Valued Customer, a user of Identifix Direct-Hit, would be very likely to recommend for this reason:
Identifix is very helpful with diagnosis, as it provides actual repair shop experience and ‘confirmed fixes’ from across the country, as well as the diagnostic trees, and wiring diagrams, component location. Additionally, ‘common specs’ are easy to access. The manufacturer’s maintenance schedules are helpful. The feature that Identifix staff will look up the information not provided on the site is also helpful.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Identifix Direct-Hit?”
Identifix Direct-Hit Customer Satisfaction Rating
A user of Identifix Direct-Hit would be very likely to recommend for this reason:
Identifix is a great resource for repairing vehicles. I frequently use it to identify low-hanging fruit as part of a normal diagnostic strategy.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Identifix Direct-Hit?”
Identifix Direct-Hit Customer Satisfaction Rating
A user of Identifix Direct-Hit would be very likely to recommend for this reason:
Great value for the money, easy to navigate, and find the info I need. Appreciate the “confirmed fixes”, it has helped me make quicker repairs with less diagnostic time.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Identifix Direct-Hit?”
Identifix Direct-Hit Customer Satisfaction Rating
HUBBARDS379, a user of Identifix Direct-Hit, would be very likely to recommend for this reason:
Identifix has been my go-to source for diagnostic information for nearly 20 years. Easy to use and navigate, and when I do need support, your staff is quick to respond to my needs. Thanks!
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Identifix Direct-Hit?”
Identifix Direct-Hit Customer Satisfaction Rating
Wisneski Scott, a user of Identifix Direct-Hit said: "I call it “The Library of Knowledge.” Everything across the US that anyone has seen or done to fix is Priceless!!!"
— WISNESKI SCOTT Valued Customer, a user of Identifix Direct-Hit
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Identifix Direct-Hit?”