TechValidate Research on CyberGRX


CyberGRX Case Study

Limra And Loma, Ll Global, Inc.

Introduction

This case study of LIMRA and LOMA, LL Global, Inc. is based on a May 2023 survey of CyberGRX customers by TechValidate, a 3rd-party research service.

“CyberGRX is a time saver! It is the best solution for standardizing risk assessments.”

Challenges

What key pain points have you experienced prior to using CyberGRX?

  • Too much time spent completing bespoke assessments
  • Urgent and unplanned bespoke assessment requests for presale procurement
  • A lack of control over cyber reputation and risk posture due to use of security ratings and outside-in scanning tools
  • Too much time needed to address customer follow up questions or requests post-assessment share

Use Case

What do you use CyberGRX for?

  • Proactively sharing our CyberGRX assessment with customers who send us assessment requests outside of CyberGRX
  • Monitoring our risk profile and cyber reputation within the CyberGRX Exchange platform
  • Assessing our own third party vendors as part of the procurement and/or risk management process
  • Utilizing CyberGRX assessment and profile insights to prioritize improvements to our program

When asked what role the CyberGRX assessment occupies within their overall program, they said “It is the default assessment used for all current and prospective customer requests below a certain threshold (revenue, size, etc.).”

In the next 6-12 months, which of the following ways will you use CyberGRX to improve your risk posture?

  • Authorize more CyberGRX customers access to our CyberGRX assessment data
  • Update our CyberGRX profile & refresh our assessment

Results

Thinking about the challenges typically encountered in a third-party cyber risk management program, how well has CyberGRX helped you improve your overall program management?

  • Too much time spent completing bespoke assessments: significantly reduced this challenge
  • Urgent and unplanned bespoke assessment requests for presale procurement: significantly reduced this challenge
  • Too much time needed to address questions or requests post-assessment authorization: significantly reduced this challenge

On a monthly basis, they said that CyberGRX has contributed 1-5 hours of time savings within their third-party cyber risk program.

CyberGRX has enabled us to:

  • Share our security assessment data with any customer
  • Reduce time spent on assessment requests resulting in faster deal flow
  • Have higher confidence in our risk posture and cyber reputation
  • Effectively prioritize our cyber approach, remediation, and refresh through a single assessment




About This Data

This data was sourced directly from verified users of CyberGRX by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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