Thales

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CyberGRX Case Study

Thales

Introduction

This case study of Thales is based on a May 2023 survey of CyberGRX customers by TechValidate, a 3rd-party research service.

“CyberGRX enables us to confidently and efficiently manage our risk posture and cyber reputation while supporting our customer relationships and business goals.

It is a useful tool. Having an online platform available to our customers is a great benefit."

Challenges

What key pain points have you experienced prior to using CyberGRX?

Too much time spent completing bespoke assessments
Urgent and unplanned bespoke assessment requests for presale procurement
A lack of program success metric data (time saves, acceptance rate on shares, etc.) or benchmarkable data to share with the C-suite and/or the Board
A lack of control over cyber reputation and risk posture due to use of security ratings and outside-in scanning tools
Too much time needed to address customer follow-up questions or requests post-assessment share

Use Case

What do you use CyberGRX for?

Completing a self-assessment requested by a customer
Proactively sharing our CyberGRX assessment with customers who send us assessment requests outside of CyberGRX

In the next 6-12 months, which of the following ways will you use CyberGRX to improve your risk posture?

Authorize more CyberGRX customers access to our CyberGRX assessment data
Speed up deal flow by proactively sharing our assessment with non-CyberGRX customers/prospects during the sales process
Update our CyberGRX profile & refresh our assessment

Results

Compared to other tools, how would you rate the following features of CyberGRX?

CyberGRX Assessment: Significantly Better
Proactive Sharing: Significantly Better
Framework Mapper: Significantly Better
Threat Profiles: Significantly Better
Evidence Upload and Sharing: Significantly Better
Assessment Results and Findings: Significantly Better
Predictive Risk Profile: Significantly Better

Thinking about the challenges typically encountered in a third-party cyber risk management program, how well has CyberGRX helped you improve your overall program management?

Too much time spent completing bespoke assessments: Significantly reduced this challenge
Urgent and unplanned bespoke assessment requests for presale procurement: Significantly reduced this challenge
Too much time needed to address questions or requests post-assessment authorization: Significantly reduced this challenge

On a monthly basis, they said that CyberGRX has contributed 6-10 hours of time savings within their third-party cyber risk program.

CyberGRX has enabled us to:

Share our security assessment data with any customer
Reduce time spent on assessment requests resulting in faster deal flow
Have higher confidence in our risk posture and cyber reputation
Effectively prioritize our cyber approach, remediation, and refresh through a single assessment
Establish clear benchmarks and create reporting for the C-Suite and/or Board

TechValidate Research on CyberGRX

Thales

Introduction

Challenges

Use Case

Results

Company Profile

About CyberGRX

About This Data