CrowdStrike Customer Research
What benefits did you gain following the deployment of CrowdStrike?
| Improved the efficiency of our security operations |
|
|
| Delivered faster IT and security performance |
|
|
| Improved data protection of critical information |
|
|
| Found and shut down threats that we had no prior knowledge of |
|
|
| Met regulatory compliance standards |
|
|
| Improved application quality |
|
CrowdStrike Customer Research
Why did you choose CrowdStrike over other solutions?
| Proven security leader recognized by major analysts and best-in-class protection by independent testing |
|
|
| Simple, single-agent unified platform |
|
|
| World-class technology and intelligence |
|
|
| Deployment flexibility (i.e., offered as a cloud-native service, a customer-managed, on-premises implementation, etc.) |
|
|
| Human expertise and services |
|
|
| It was recommended by a trusted advisor and/or peers at another company |
|
|
| Allows for automation of security controls via integrations with existing or other security tools |
|
CrowdStrike Customer Research
Security challenge(s) before choosing CrowdStrike?
| Facing increasingly advanced cyber threats (i.e. ransomware, identity-based attacks) |
|
|
| Limited or insufficient amount of security professionals on staff to monitor 24x7 |
|
|
| Existing security tools and products not meeting our needs and integrations |
|
|
| Increased complexity and risk due to remote and/or hybrid workforce |
|
|
| Complying with numerous privacy, security and regulatory requirements |
|
|
| Deployment of security keeping pace with company growth and expansion |
|
|
| Time spent on remediation after experiencing a breach |
|
CrowdStrike Customer Research
What are the primary reasons you selected CrowdStrike?
| Exploit and malware detection and prevention |
|
|
| Single unified platform for on-prem and cloud infrastructure |
|
|
| Ability to provide continuous visibility across cloud resources regardless of the cloud |
|
|
| Deployment flexibility (i.e., offered as a cloud-delivered service, a customer-managed, on-premises implementation, etc.) |
|
|
| Allows for automation of security controls via integration with existing DevOps tools |
|
CrowdStrike Customer Research
What types of operational benefits did your organization realize following the deployment of CrowdStrike?
| Improved data protection of critical information |
|
|
| Met regulatory compliance standards |
|
|
| Delivered faster performance |
|
|
| Improved the efficiency of app deployment |
|
|
| Improved application quality |
|
CrowdStrike Customer Research
Which of the following represents the biggest cloud application security challenges for your organization?
| Maintaining security consistency across our own data center and public cloud environments where our cloud-native applications are deployed |
|
|
| Use of multiple cybersecurity controls increases cost and complexity |
|
|
| Meeting prescribed best practices for the configuration of cloud-resident workloads and services |
|
|
| Lack of visibility into public cloud infrastructure hosting our cloud-native applications |
|
|
| Our application development and DevOps teams do not involve our cybersecurity team due to fear of being slowed down |
|
|
| Lack of understanding of the threat model for our cloud-native applications and infrastructure |
|
CrowdStrike Customer Research
What was the reason for your purchase?
| To meet an existing security challenge (e.g. whitelisting, SIEM, NDR, etc) |
|
|
| To address a compelling business need (e.g. audits, compliance/regulatory, digital transformation needs) |
|
|
| To enhance workflows and streamline processes (e.g. using Slack to notify, etc) |
|
|
| To help make more informed decisions (RiskIQ, VirusTotal, Horizon, etc) |
|
CrowdStrike Customer Research
Which of the following types of product(s) did you try through the CrowdStrike Store?
| CrowdStrike Application (e.g. Falcon Discover, Falcon Spotlight) |
|
|
| Partner Application (e.g. Extrahop, Illumio, Rapid7) |
|
|
| Workflow Plugin (e.g. Slack, PagerDuty) |
|
|
| Context Enrichment (e.g. RiskIQ, DomainTools, VirusTotal, OPSWAT, CyberSixGill) |
|
CrowdStrike Customer Research
How did you learn about the CrowdStrike Store?
| Discovered using the Falcon management console |
|
|
| CrowdStrike representative told me about it |
|
|
| Release Notes and Tech Alerts |
|
|
| During a webinar |
|
|
| Marketing communications from CrowdStrike |
|
|
| Online search (e.g Press release, website, blog) |
|
|
| Referred by a CrowdStrike Store partner |
|
CrowdStrike Customer Research
How did you learn about the CrowdStrike Store?
| CrowdStrike representative told me about it |
|
|
| Discovered using the Falcon management console |
|
|
| Referred by a CrowdStrike Store partner |
|
|
| Online search (e.g Press release, website, blog) |
|
|
| During a webinar |
|
|
| Marketing communications from CrowdStrike |
|
CrowdStrike Customer Research
How did you learn about the CrowdStrike Store?
| CrowdStrike representative told me about it |
|
|
| Discovered using the Falcon management console |
|
|
| Release Notes and Tech Alerts |
|
|
| During a webinar |
|
|
| Marketing communications from CrowdStrike |
|
|
| Online search (e.g Press release, website, blog) |
|
|
| Referred by a CrowdStrike Store partner |
|
CrowdStrike Customer Research
| Easy to setup and use |
|
|
| Could see the benefit immediately |
|
|
| Positive trial experience |
|
|
| Easy to convert from trial to purchase |
|
|
| Strong engagement with CrowdStrike |
|
|
| Strong engagement with the Partner team |
|
|
| Met my budget requirements |
|
CrowdStrike Customer Research
What factors play, or played, a key role in choosing your Zero Trust solution?
| Ease of deployment/less friction (for IT and security teams) |
|
|
| Ease of use/less friction (for end users and security analysts) |
|
|
| Security coverage (including legacy/proprietary systems and tools) |
|
|
| Scalability |
|
CrowdStrike Customer Research
Please rate the importance of the following Zero Trust security areas for your business to address in 2021:
| Very Important | Moderately Important | Neutral | Somewhat Important | Not At All Important | |
|---|---|---|---|---|---|
| Endpoints (managed and unmanaged) |
76% |
19% |
0% |
0% |
5% |
| Identities (human, service, multi-directory) |
47% |
48% |
0% |
5% |
0% |
| Workloads (on-prem and cloud workloads) |
38% |
57% |
0% |
5% |
0% |
| Containers |
35% |
45% |
5% |
10% |
5% |
CrowdStrike Customer Research
Please rate the importance of the following Zero Trust security areas for your business to address in 2021:
Very Important
Moderately Important
Neutral
Somewhat Important
Not At All Important
| Endpoints (managed and unmanaged) |
|
| Identities (human, service, multi-directory) |
|
| Workloads (on-prem and cloud workloads) |
|
| Containers |
|
CrowdStrike Customer Research
Please rate how concerned you are about the following cyber threats?
| Not Concerned At All | Mildly Concerned | Neutral | Moderately Concerned | Very Concerned | |
|---|---|---|---|---|---|
| Supply chain threats |
0% |
4% |
10% |
48% |
38% |
| Active directory hygiene/vulnerabilities |
0% |
0% |
10% |
38% |
52% |
| Fileless malware |
0% |
5% |
0% |
43% |
52% |
| Ransomware |
0% |
5% |
0% |
14% |
81% |
CrowdStrike Customer Research
What factors play, or played, a key role in choosing your Zero Trust solution?
| Ease of deployment/less friction (for IT and security teams) |
|
|
| Ease of use/less friction (for end users and security analysts) |
|
|
| Security coverage (including legacy/proprietary systems and tools) |
|
|
| Scalability |
|
CrowdStrike Customer Research
Please rate how important the following statements are in your Zero Trust decision making process.
Very Important
Moderately Important
Neutral
Mildly Important
Not At All Important
| Understanding behavioral data to pinpoint deviations and malicious activity |
|
| Limiting the attack surface with segmentation and least privileges |
|
| Automating security tied to context to improve the fidelity of alerts and incident response |
|
| Continuously verifying access with the least friction for users, IT, and security teams |
|
| Attack path visibility across endpoints, identity stores, workloads, and container environments |
|
CrowdStrike Customer Research
Please rate how important the following statements are in your Zero Trust decision making process.
| Very Important | Moderately Important | Neutral | Mildly Important | Not At All Important | |
|---|---|---|---|---|---|
| Understanding behavioral data to pinpoint deviations and malicious activity |
71% |
19% |
5% |
5% |
0% |
| Limiting the attack surface with segmentation and least privileges |
90% |
5% |
0% |
0% |
5% |
| Automating security tied to context to improve the fidelity of alerts and incident response |
25% |
65% |
5% |
5% |
0% |
| Continuously verifying access with the least friction for users, IT, and security teams |
66% |
24% |
10% |
0% |
0% |
| Attack path visibility across endpoints, identity stores, workloads, and container environments |
45% |
40% |
10% |
5% |
0% |
