The business challenges that led the profiled organization to evaluate and ultimately select PDC Healthcare Color-Coded Alert Products:
- Experienced the following challenges prior to using color-coded alerts at their hospital:
- Confusion about color and alert meanings
- Difficulty in identifying special patient risk or status
- Caregiver confusion caused by employment at multiple hospitals
- A lack of consistent alert identification
- Misinterpreted information
- Non-compliance with standardization of color-coded alerts per state hospital and nursing association guidelines
- Found it difficult to identify patients with special risks before using PDC Healthcare’s color-coded alert products.
- Chose PDC Healthcare’s color-coded alert products over other brands for the following reasons:
- Better customer service and support
- Relative value
- Ease of ordering through any channel