NETSCOUT nGenius Solution TechValidate
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About This Research Data

The research data presented here was collected directly from NETSCOUT customers by TechValidate.

The selection of facts presented here and any supplemental links were chosen by NETSCOUT. You can explore all of TechValidate's independent research on NETSCOUT nGenius Solution here →


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Issue Resolution with NETSCOUT nGeniusONE

A selection of TechValidate research findings from surveys of NETSCOUT nGenius Solution customers and users.

Problem Identification MTTR MTTK Service Disruptions

true
7000

Problem Identification

20 Items
Telecommunications Company Significantly Lowers Troubleshooting Time
Famous Telecom Dramatically Reduces MTTK
Telecom Identifies Network Problems a Stunning 75-100% Faster
Dramatic Drop in MTTK
nGeniusONE Saves Time
World Renowned Telecom Substantially Reduces MTTK
Fortune 500 Telecom Greatly Improves Problem Identification
Prominent Telecom Improves MTTK
Incredible Reduction in MTTK
MTTK Time Reduced for Aerospace & Defense Contractor
Vastly Enhanced Operational Visibility into Network
Complete Visibility into Network
NETSCOUT nGeniusONE Delivers Real Results
Troubleshooting Time Greatly Reduced
MTTK Drastically Improved
Network Admin Uses NETSCOUT Solution to Reduce MTTK by 85% and Foster IT Collaboration
100% of Customers Surveyed Improve Identification of Network Issues with nGeniusONE
100% of Customer-Survey Respondents Reduced MTTK with NETSCOUT


4 out of 5 NETSCOUT Customers Reduce MTTK by 80% or More and Decreased Operational Costs
Remarkable Improvement with Identifying and Resolving Problems for Federal Gov't Agency

MTTR

13 Items
Remarkable Reduction in MTTR
Dramatic Drop in MTTK
Midwest Telecom Slashes MTTR by 95%
Transportation Services Company Reduces MTTR by an Incredible 85%+
TELUS Corp. Lessens Time Spent on MTTR by Whopping 80%+
Famous Telecom Lowers MTTR by 90%
Federal Government Agency Dramatically Improves MTTR Time by 95%
BT America Drastically Lowers MTTR by 95%
Well-Known Aerospace & Defense Contractor Improves MTTR by 90%
Popular Telecom Reduces MTTR by an Astonishing 90%
Achieved 95% Drop in MTTR
Massive Reduction in MTTR
Federal Gov't Agency Reduces MTTR

MTTK

25 Items
100% of Customers Surveyed Improve Identification of Network Issues with nGeniusONE
100% of Customer-Survey Respondents Reduced MTTK with NETSCOUT


4 out of 5 NETSCOUT Customers Reduce MTTK by 80% or More and Decreased Operational Costs
Famous Telecom Dramatically Reduces MTTK
Telecom Identifies Network Problems a Stunning 75-100% Faster
Dramatic Drop in MTTK
nGeniusONE Saves Time
Railroad Company Improves Network Monitoring
World Renowned Telecom Substantially Reduces MTTK
Fortune 500 Telecom Greatly Improves Problem Identification
Prominent Telecom Improves MTTK
nGeniusONE a Tour de Force of Service Assurance
Incredible Reduction in MTTK
Lincoln Financial Group: "nGeniusONE is All Knowing"
MTTK Time Reduced for Aerospace & Defense Contractor
BT America Loves NETSCOUT for Its Service Assurance Capabilities
Vastly Enhanced Operational Visibility into Network
NETSCOUT nGeniusONE a "One-Stop Shop" for Service Triage
ANPI Saves "Massive Amounts of Time"
Complete Visibility into Network
Troubleshooting Time Greatly Reduced
MTTK Drastically Improved
Network Admin Uses NETSCOUT Solution to Reduce MTTK by 85% and Foster IT Collaboration
IT Director gets extraordinary L2-L7 service performance insight with smart data
Federal Gov't Agency Dramatically Reduces MTTK

Service Disruptions

7 Items
Telecom Substantially Lessens Service Disruptions
Service Disruptions Diminished by a Gigantic 75-100%
Telecom Diminishes Service Disruptions
BT America Enhances Its Services
Telecom Upgrades Customer Uptime
Dramatically Enhanced Service Assurance
Significantly Shortened Service Disruptions to Federal Gov't Agency's Network
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