Large Enterprise Aerospace & Defense Contractor Recommends NETSCOUT, saying:*
“The NETSCOUT nGeniusONE solution is a very solid product. It helps our technical people drill down to the problem very quickly, thus saving us a lot of time with MTTK.”
*Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend NETSCOUT?”
I have solved problems in my network using NETSCOUT products. We now have visibility into service-enabling protocols used to deliver voice services, which bolsters the identification of issues.
— Operations Manager, Large Enterprise Media & Entertainment Company
The NETSCOUT nGeniusONE Service Assurance platform allows us to discover the underlying problems significantly faster in: A) database communication, B) in finding the application and user that is saturating an interlink between data centers, and lastly, C) to discover the flows of a specific application in the network.
— Arturo Aguilar, IT Architect, Netcontroll
With nGeniusONE from NETSCOUT, I get reports that show where the performance problem was created. The nGeniusONE solution helps reduce time spent searching for a root cause and increases the time available to spend on other functions.
— Network Administrator, Global 500 Aerospace & Defense Company
How much have you reduced the mean time to knowledge (MTTK) by identifying the root cause of service degradations or outage problems with NETSCOUT’s proactive service triage as compared to an alternative solution?
75-100%