TechValidate Research on OneNeck

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109 Published TechFacts

10 Published Charts

24 Published Case Studies



Selected Research Highlights


Oneneck Customer Research

Why did you choose OneNeck as your Microsoft CSP?

Ease of doing business
64%
Expert Microsoft knowledge and expertise
59%
Value-add services beyond just Microsoft
59%
Responsiveness/Acting quickly
50%
Being flexible in order to meet your needs
36%
Negative experience with another provider
14%

Oneneck Customer Research

When considering OneNeck as your Azure CSP, how important were each of these capabilities?

Extremely Important Important Slightly Important Neither Not Important

Helping you determine which cloud landing zone was best to meet your end goal
Cloud consulting and roadmap development
Azure environment management
Expert support for high-priority incident
Broad portfolio of complimentary multi-cloud solutions and services

Oneneck Case Study

Dunwoody College of Technology

Introduction

This case study of Executive Director of IT is based on a November 2023 survey of OneNeck customers by TechValidate, a 3rd-party research service.

“Increased maturity around DR and BCP. "

“Service provided is extremely valuable for us in so many ways. Partnership has dropped off the past few years; would like more engagement from OneNeck to Dunwoody to lead conversations to address our capacity gaps. "

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select OneNeck:

  • Security posture assessment and prioritized roadmap development: Slightly Important
  • Experienced Cybersecurity solution(s) implementation: Important
  • Expert 24×7 support for high-priority security incidents: Extremely Important
  • Broad portfolio of complimentary solutions and services: Important
  • Trusted partnerships for niche security services: Slightly Important

Use Case

The key features and functionalities of OneNeck that the surveyed organization uses:

  • The following are relevant to protecting our environment from attacks:
    • Annual security posture assessment and risk review
    • Penetration testing (external, cloud, wireless, social engineering/phishing, physical)
    • Boundary Control
    • Security Awareness Training
    • Incident response plan
    • Privileged Access Management (PAM)
    • Data Classification

Results

The surveyed organization achieved the following results with OneNeck:

  • They chose OneNeck as the provider of your security services and solutions because:
    • Value-added partnership beyond just security services
    • Flexibility to meet our individual needs
    • Responsiveness
    • Ease of doing business

Oneneck Case Study

Integrated Solutions Group, Inc

Introduction

This case study of Integrated Solutions Group, Inc is based on a June 2022 survey of Oneneck customers by TechValidate, a 3rd-party research service.

“We have provided software for our primary customer for over 20 years. They needed a common place for ALL of their “locations” to be able to run our software for managing and reporting purposes. They like working with us for their applications, but do not trust their own IT department to provide a reliable platform on which to run it on. We found that OneNeck provided all the services they need and allows us to concentrate on our primary responsibility of maintaining their custom applications. i.e. We act as a middleman between our customer and OneNeck. In the not-too-distant future, I hope to have them work directly with OneNeck while we continue to provide support for their applications."

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Oneneck:

  • When considering OneNeck as their Microsoft CSP:
    • Helping you discover which M365 plan was right for your business: moderately Important
    • M365 consulting and roadmap development: Important
    • M365 migrations: slightly Important
    • M365 tenant set-up and management: moderately Important
    • User provisioning and administration (moves/add/changes): important
    • Escalation management and reporting: very Important
    • 24×7 expert-to-expert support for priority 1 and 2 incidents: very Important
    • Broad portfolio of complimentary multi-cloud solutions and services: slightly Important

Use Case

The key features and functionalities of Oneneck that the surveyed company uses:

  • They choose OneNeck as their Microsoft CSP because:
    • Being flexible in order to meet their needs
    • Responsiveness/Acting quickly
    • Ease of doing business

Results

The surveyed company achieved the following results with Oneneck:

  • Secure access/identity management
  • Simplifying vendors by moving more apps to a single provider

Oneneck Customer Testimonial

How are you getting the most value out of your relationship with OneNeck?

We are able to use different departments and staff as subject matter experts on our projects. We have a small IT department with limited resources so we are able to access a larger brain trust on projects.

Network Administrator, Medium Enterprise Healthcare Company

Oneneck Customer Fact

A medium enterprise construction company chose OneNeck as their Azure Cloud Solution Provider because value-add services beyond just Microsoft Azure and Microsoft Azure knowledge and expertise.



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About OneNeck

OneNeck IT Solutions LLC, a wholly-owned subsidiary of TDS, Inc., employs 450 people throughout the U.S. The company offers multi-cloud solutions, combined with managed services, professional IT services, hardware, and local connectivity via top-tier data centers in Arizona, Colorado, Iowa, Minnesota, Oregon, and Wisconsin. OneNeck's team of technology professionals deliver secure, modern platforms and applications for organizations embracing data-driven transformation and secure end-to-end solutions.

OneNeck Website   OneNeck Website