TechValidate Research on ADP

292 TechFacts – Page 4 of 10


ADP Customer Review

ADP Australia
What our customers are saying

5/5 Stars

Why they gave ADP this rating:

I have huge support with those I deal with in ADP. They are very helpful at trying to help me find solutions when there is an issue. I love the fact I have one on one meetings every week to look into outstanding tickets.

How their organization uses ADP:

Payroll processing.

ADP Customer Review

ADP Australia
What our customers are saying

5/5 Stars

Why they gave ADP this rating:

Simple easy to use system

How their organization uses ADP:

Fortnightly payroll done electronically.

ADP Customer Review

ADP Australia
What our customers are saying

5/5 Stars

Why they gave ADP this rating:

Always there to help

How their organization uses ADP:

We use ADP for payroll and all records

ADP Customer Review

ADP Australia
What our clients are saying

5/5 Stars

Why they gave ADP this rating:

Value for money, always up to date with changes in legislation, very convenient service.

How their organization uses ADP:

We do all our pays through ADP.

ADP Customer Review

ADP Australia
What our clients are saying

5/5 Stars

Why they gave ADP this rating:

Our ADP Payroll Administrator provides excellent customer service & is very proficient in ADP process/requirements & the system.

How their organization uses ADP:

Payroll processing & reporting.

ADP Customer Review

ADP Australia
What our clients are saying

4.5/5 Stars

Why they gave ADP this rating:

I have been using ADP Payforce for over 15 years. I find the product user friendly, I am always advised of updates and if I need to call for advice or help it is always productive and helpful.

How their organization uses ADP:

ADP is used solely for Payroll purposes.

ADP Customer Review

ADP Australia
What our clients are saying

5/5 Stars

Why they gave ADP this rating:

ADP serves our payroll needs efficiently and cost effectively.

How their organization uses ADP:

For purposes of the fortnightly payroll.

ADP Customer Review

ADP Australia
What our clients are saying

5/5 Stars

Why they gave ADP this rating:

We have been using Payforce since 2000 and are very pleased with the way the system works.

How their organization uses ADP:

Weekly, fortnightly and monthly pay runs. We use EPS for our external payments – PAYG, Super, Child Support etc. We have integrated the Emplive time and attendance system with Payforce, which works much better than our old time and attendance system. Employees access pay slips via ADP website.

ADP Customer Review

ADP Australia
What our customers are saying

4.5/5 Stars

Why they gave ADP this rating:

It caters for most things I need for payroll. Having used it and its precursor forms and formerly worked at what is now ADP for 11 years, I am very comfortable with the product and wouldn’t want to use anything else.

How their organization uses ADP:

Payroll, Rem, Org structure, lots of UDR

ADP Customer Review

ADP Australia
What our clients are saying

4/5 Stars

Why they gave ADP this rating:

The system is very versatile and fairly easy to navigate.

How their organization uses ADP:

We use Payforce for processing and ADP for myadppayroll portal, excellent for applying for leave and keeping track of training.

ADP Customer Review

ADP Australia
What our customers are saying

4.5/5 Stars

Why they gave ADP this rating:

Team are supportive, and readily available, to support the business with any payroll queries or inhencements to the system.

Friendly, caring and willingness to assist their clients.

How their organization uses ADP:

Payroll
EMLIVE – Time & Attendance

ADP Customer Review

ADP Australia
Hened Saad, Payroll Manager, ARA Security Services Pty Limited & ARA Fire Pty Ltd

5/5 Stars

Why they gave ADP this rating:

ADP consultants within the managed service teams help the day to day processing run smoothly. They are helpful and efficient.

How their organization uses ADP:

ADP manages our payroll system. Our employee use ESS to manage leave requests to manager. Payroll process our monthly and weekly payroll upon receiving the variable data from the payroll team. The reports have helped our EOM processes cutting my time in half for reporting then any previous systems used.

ADP Customer Review

ADP Australia
What our customers are saying

4/5 Stars

Why they gave ADP this rating:

Does the job efficiently and robust service and online functionality continues to improve.

How their organization uses ADP:

Administer payroll

ADP Customer Review

ADP Australia
What our clients are saying

4/5 Stars

Why they gave ADP this rating:

Easy to use. Tax & superannuation legislation automatically updated. Accurate reports.

How their organization uses ADP:

Our organisation uses ADP for payroll and leave recording.

ADP Customer Review

ADP Australia
Eric Mochi, Group Financial Controller, GRANVUE HOMES

4/5 Stars

Why they gave ADP this rating:

Payroll services are always accurate and on time, queries through the eService are almost every time answered quickly and accurately.
Managing employees data is very easy and reports are sufficient for what we need as an organisation.

How their organization uses ADP:

Our employees are paid monthly, every month we complete Web Timesheets after which we receive a Pre-Pay confirmation report that gives us the ability to make any changes prior to processing the pay run. Once checked we give our approval to process the pay-run. Once ADP processes the pay-run, we receive all the reports that we’ve contracted to receive. We then authorise STP pay event for ATO purposes. ADP also pays on our behalf PAYG directly to the ATO as well as distribute all our Super payments.

ADP Customer Review

ADP Australia

Phillip Hawtin, Payroll Manager, J H Leavy & Co

4.5/5 Stars

Why they gave ADP this rating:

It’s easy to use and accurate.
Reporting is comprehensive and more than enough to provide to the auditors and accountants.

How their organization uses ADP:

We collect our own times from TLM Attendance Manager.
Record the hours worked in a spreadsheet and key in the hours worked into ADP to produce and deposit staff payments and create their pay slips.
We download all payroll reports to use for accounting and auditing.

ADP Customer Review

ADP Australia

Kate Hall, South Melbourne Child Care Co-operative

5/5 Stars

Why they gave ADP this rating:

Professional services that takes the stress out of payroll… especially the changing rules and responsibilities within payroll.

How their organization uses ADP:

We pay all our staff through payroll and the record keeping through reports is essential and is just what our accountant requires.

ADP Customer Testimonial

ADP Australia – What are our clients are saying

One stop service that creates confidence in knowing we are getting up to date advice while at the same time being compliant with rules and legislation.

Kate Hall, C-Level/Director-Level /Manger-Level, South Melbourne Child Care Co-operative

ADP Customer Testimonial

ADP Australia – What are our clients are saying

Time saved, as no organisation wants to be tied up with cumbersome payroll systems.
Simplicity in processing and security controls.

Megan Turner, Payroll Manager/Administrator/Specialist, LW SURVEY AUSTRALIA PTY LTD

ADP Customer Testimonial

ADP Australia – What are our clients are saying

I’ve only used ADP for payroll, but I would imagine I would need an extra 10 hours per week (but probably a lot more) to complete payroll manually without it.

Phillip Hawtin, Payroll Manager/Administrator/Specialist, J H Leavy & Co

ADP Customer Testimonial

ADP Australia – What are our clients are saying

ADP makes payroll processing become an easy task.

Unlisted, Medium Enterprise Metals & Mining Company

ADP Customer Testimonial

ADP Australia – What are our clients are saying

Easy payment done right

Alen Bouwer, C-Level/Director-Level /Manger-Level, 24/7 Customer, Inc.

ADP Customer Testimonial

ADP Australia – What are our clients are saying

Ease of payroll processing, ensuring the business is compliant with legislative requirements, excellent reporting and ESS functionality for employees.

Payroll Manager/Administrator/Specialist, Medium Enterprise Industrial Manufacturing Company

ADP Customer Testimonial

ADP Australia – What are our clients are saying

Efficient and easy enough to use for a CEO.

Michael Kingston, CEO/General Manager/Business Owner, KIJAM SUPPLIES

ADP Customer Testimonial

ADP Australia – What are our clients are saying

There is always the reassurance that the employees will be paid efficiently and on time with the data provided. The cut down time for end of month reporting is what won me over with the change from our inhouse system to ADP

Hened Saad, Payroll Manager, ARA Security Services Pty Limited & ARA Fire Pty Ltd

ADP Customer Testimonial

ADP Australia – What are our clients are saying

Cost beneficial, reassurance of being compliant, security, employee’s satisfaction being able to access information pertaining to pay slips, leave entitlements etc.

Eric Mochi, CFO/Finance Director/Finance Manager, GRANVUE HOMES

ADP Customer Testimonial

ADP Australia – What are our clients are saying

ADP Payforce is easy to navigate, and they are always up to date on compliance which makes it easy. We are able to report on areas that are required for the business easily.

Gail Mason, Payroll Specialist, IVECO TRUCKS

ADP Customer Testimonial

ADP Australia – What are our clients are saying

Great support from the ADP Help team and good historical information is retained for ex employees .

Payroll Manager/Administrator/Specialist, Non Profit

ADP Customer Testimonial

ADP Australia – What are our clients are saying

Having our Payroll processed in a timely manner.

Receiving updated information to ensure that clients are keeping up with all legislative changes.

Grace D'Aquino, Payroll Manager/Administrator/Specialist, Cheetham Salt Co Ltd

ADP Customer Testimonial

ADP Australia – What are our clients are saying

We don’t have to rely on one person for payroll and we are compliant with the legislation.

Cheryl Mustchin, C-Level/Director-Level /Manger-Level, Yarradale Stud




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