3,226 Customers Surveyed
23,128 Data Points Collected
82 Published TechFacts
13 Published Charts
9 Published Case Studies
Syniverse Case Study
This case study of Asia World Technology is based on an August 2020 survey of Syniverse customers by TechValidate, a 3rd-party research service.
The business challenges that led the profiled company to evaluate and ultimately select Syniverse:
The key features and functionalities of Syniverse that the surveyed company uses:
The surveyed company achieved the following results with Syniverse:
Syniverse Case Study
This case study of M3 Technologies Pakistan is based on an August 2020 survey of Syniverse customers by TechValidate, a 3rd-party research service.
“Syniverse is an amazing company and we have been working with them since 2011. We believe we do better together. "
The business challenges that led the profiled company to evaluate and ultimately select Syniverse:
The key features and functionalities of Syniverse that the surveyed company uses:
The surveyed company achieved the following results with Syniverse:
Syniverse Customer Research
How would you rate Syniverse in the following areas?
| Excellent | Very Good | Good | Fair | Poor | |
|---|---|---|---|---|---|
| Value of Products and Services versus Cost |
12% |
39% |
34% |
10% |
5% |
| Customer Support |
40% |
39% |
17% |
2% |
2% |
| Sales/Account Team |
33% |
41% |
21% |
4% |
1% |
| Implementation Process |
23% |
50% |
23% |
3% |
1% |
| Product/Service Training |
24% |
42% |
25% |
6% |
3% |
Syniverse Customer Satisfaction Rating
A Marketing Professional at a large enterprise banking company would be very likely to recommend Syniverse for this reason:
Syniverse has a knowledgeable team of sales reps, technical support, and engineering support. My engagement with Syniverse has been prompt and precise.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Syniverse?”
Syniverse Website Syniverse Website
