TechValidate Research on O.C. Tanner

These pages present data that TechValidate has sourced via direct research with verified customers and users of O.C. Tanner. TechValidate stands behind the authenticity of all published data. Learn more »



619 Customers Surveyed

4,835 Data Points Collected

116 Published TechFacts

13 Published Charts

109 Published Case Studies



Selected Research Highlights


O.C. Tanner Customer Statistic

O.C. Tanner’s Technology Is Better Than Competitors’

Compared to competitors, 97% of surveyed organizations say O.C. Tanner’s technology is better.

97%

O.C. Tanner Customer Research

Recognition solution impact – ROI of Victories

Which of the following outcomes have you seen in your company as a result of using O.C. Tanner solutions?

Employees’ contributions and successes are celebrated
77%
Employees feel their work is meaningful and have a stronger connection to your company's mission or purpose
50%
Better collaboration within teams
23%
Employees put in extra effort and are more engaged
23%

O.C. Tanner Customer Research

Top 3 Challenges for Service Award Clients

What problem(s) did your organization face that led you to O.C. Tanner solutions?

A need to replace or create a recognition program
58%
A desire to consolidate recognition programs
28%
Low engagement scores
16%

O.C. Tanner Customer Statistic

O.C. Tanner Pricing

Compared to competitors, 95% of surveyed organizations found O.C. Tanner’s pricing to be more transparent.

95%

O.C. Tanner Case Study

Apl Logistics Services (Thailand) Ltd.

Introduction

This case study of APL Logistics Services (Thailand) Ltd. is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Employees know about the service anniversary awards, and spread positive info about them”

“Quick to respond and caring account management team”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Losing great employees (retention)
    • Negative workplace culture
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: best in class
    • total cost of ownership: better
    • ease-of-use: best in class
    • customer service: best in class
    • technology: best in class
    • award selection: best in class
    • custom awards: best in class
    • flexible program design: better
  • They agree O.C. Tanner helps their organization accomplish and appreciate great work.

O.C. Tanner Case Study

Large Enterprise Chemicals Company

Introduction

This case study of a large enterprise chemicals company is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Variety of gifts and gift cards an employee is able to select when redeeming their points and for service gifts and retirement gifts.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Recognizing at scale

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • Nominations
  • Group Deposits (company-wide recognition)
  • Career anniversaries
  • Retirement

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Improved recognition scores
  • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”


  • More to Explore



    About O.C. Tanner

    O.C. Tanner helps organizations inspire and appreciate great work. Thousands of clients globally use our cloud-based technology, tools, and awards to provide meaningful recognition for their employees. Learn more at www.octanner.com.

      O.C. Tanner Website