Entrust Customer Research
If applicable, how do your consumers/citizens authenticate themselves?
3,839 Customers Surveyed
27,071 Data Points Collected
204 Published TechFacts
122 Published Charts
12 Published Case Studies
Entrust Datacard Case Study
This case study of Twinstar Credit Union is based on a May 2018 survey of Entrust Datacard customers by TechValidate, a 3rd-party research service.
“Being able to instantly issue cards in branch has positively impacted our customer service metrics, which is key to our continued success.”
“Their product works well.”
The business challenges that led the profiled company to evaluate and ultimately select Entrust Datacard:
The key features and functionalities of Entrust Datacard that the surveyed company uses:
The surveyed company achieved the following results with Entrust Datacard:
Entrust Datacard Customer Satisfaction Rating
A Vice President at a large enterprise banking company would be likely to recommend Entrust Datacard for this reason:
I find them to be VERY responsive, and willing to help us resolve issues. We’ve had two service representatives and they’ve been great to work with, very much a partner to us. I feel like they are an arm of our company rather than an outside vendor.
Entrust Datacard Customer Research
Please rank the importance for your organization of the following key selection criteria for a passwordless solution:
Most Important Very Important Important Less Important Not Important
Works with any app – cloud and on-prem |
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Works with any device – Mac’s and PC’s |
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Offers a high assurance PKI-based (certificates) option |
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Provides one-time user registration so users don’t need to re-register their credentials device-by-device and app-by-app |
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Offers native authentication to EMM applications including digital signing and email encryption |
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Works with my existing environment – no hardware or software upgrades required |
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Entrust Datacard Case Study
This case study of a large enterprise health care company is based on a September 2015 survey of Entrust Datacard customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Simplified our remote access structure as well as how we supported it to a single solution and interface, winning!”
The business challenges that led the profiled company to evaluate and ultimately select Entrust Datacard:
The key features and functionalities of Entrust Datacard that the surveyed company uses:
The surveyed company achieved the following results with Entrust Datacard:
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