TechValidate Research on Celigo

These pages present data that TechValidate has sourced via direct research with verified customers and users of Celigo. TechValidate stands behind the authenticity of all published data. Learn more »



738 Customers Surveyed

5,661 Data Points Collected

97 Published TechFacts

71 Published Charts

13 Published Case Studies



Selected Research Highlights


Celigo Case Study

Ellipti Go

Introduction

This case study of ElliptiGO is based on a December 2020 survey of Celigo customers by TechValidate, a 3rd-party research service.

“If I had to make the choice again, I would select Celigo.”

“We would not have made the switch to Shopify if we couldn’t integrate this and we feel the Shopify checkout process is much better than the previous NetSuite one we had going.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Celigo:

  • The following were the challenge that made them initially look for an integration solution.
    • We were migrating from a NetSuite eCommerce site to Shopify and needed the order process to be automated

Use Case

The key features and functionalities of Celigo that the surveyed company uses:

  • When comparing Celigo to other vendors, they ranked how important the following were:
    • Ease of use: Very Important
    • Pre-built integrations: Very Important
    • Monitoring and error management: Very Important
    • Ability to scale: Very Important
    • Features/functionality of integrator.io (iPaaS) platform: Very Important
  • They also explored the following before selecting Celigo:
    • Boomi
  • They are automating the following by using Celigo:
    • Accounting/Billing/invoicing
    • Order processing
  • In the next 6-12 months they are planning to automate the following using integration through any method:
    • We have no plans to automate anything else in the next 6-12 months

Results

The surveyed company achieved the following results with Celigo:

  • Has done the following with Celigo in place:
    • Improved their customer experience
  • Estimates it took 3 months to achieve value with Celigo.

Celigo Customer Research

What were the challenges that made you initially look for an integration solution?

General need to automate for scale
81%
Too many manual processes
60%
Inefficient use of resources
32%
Need to reduce operational costs
29%
Slow and/or inaccurate financial reporting
19%
Negative customer experiences due to operational inefficiencies
15%
Poor visibility into sales pipelines and/or inventories
15%
Data silos impacting operations and decision making
13%
Poor data quality
9%
Other
12%

Celigo Case Study

CTM Media Group

Introduction

This case study of CTM Media Group is based on a December 2020 survey of Celigo customers by TechValidate, a 3rd-party research service.

“If I had to make the choice again, I would select Celigo.”

“Make two systems appear as one.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Celigo:

  • The following were the challenge that made them initially look for an integration solution.
    • General need to automate for scale
    • Slow and inaccurate financial reporting
    • Too many manual processes
    • Data silos impacting business operations
    • Poor data quality

Use Case

The key features and functionalities of Celigo that the surveyed company uses:

  • When comparing Celigo to other vendors, they ranked how important the following were:
    • Ease of use: Important
    • Pre-built integrations: Very Important
    • Monitoring and error management: Important
    • Ability to scale: Important
    • Features/functionality of integrator.io (iPaaS) platform: Very Important
  • They also explored the following before selecting Celigo:
    • Do it ourselves/hire consultant
    • JItterbit
    • Scribe
  • They are automating the following by using Celigo:
    • Quote to cash
    • Accounting/Billing/invoicing
    • Order processing
    • Data Warehouse/Reporting
    • Lead management
  • In the next 6-12 months they are planning to automate the following using integration through any method:
    • Data warehouse/Analytics

Results

The surveyed company achieved the following results with Celigo:

  • Has done the following with Celigo in place:
    • Moved resources to high value areas
    • Reduced their operational costs through efficiency gains
    • Improved data quality
    • Financials are accurate
  • They estimate > $10k cost savings or revenue growth tied to the implementation of Celigo.
  • Estimates it took 6 months to achieve value with Celigo.

Celigo Customer Testimonial

Celigo Impact

Extremely positive. Celigo provides us with out of the box integrations and an agile integration platform.

Paul Anderson, Head of ERP, Rubicon

Celigo Customer Research

What value has your business gained with Celigo in place?

Reduced operational costs through improved efficiency and productivity
45%
Improved our data quality
42%
Grow/expand the business with minimal increase in headcount
40%
Improved our employee experience
35%
Redeployment of resources to higher value work
31%
Improved visibility and decision-making
28%
Improved speed and accuracy of financial reporting
24%
Accelerated billing/cash flow
22%
Improved our customer experience
22%
Improved performance against service level agreements
13%
Other
10%

Celigo Customer Fact

Celigo Impact

Lake Pajamas said they have seen more than $1,000,0000 in cost savings or revenue growth tied to their implementation of Celigo.



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