TechValidate Research on Algolia

These pages present data that TechValidate has sourced via direct research with verified customers and users of Algolia. TechValidate stands behind the authenticity of all published data. Learn more »



1,154 Customers Surveyed

8,378 Data Points Collected

111 Published TechFacts

10 Published Charts

8 Published Case Studies



Selected Research Highlights


Algolia Customer Statistic

89% of surveyed customers who switched from Elastic Search say Algolia helps them have more flexibility in their operations by having visibility and understanding of their ranking strategy.

89%

Algolia Case Study

Large Enterprise Consumer Products Company

Introduction

This case study of a large enterprise consumer products company is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The headless nature of Algolia made it a perfect set for our globally operating platform. As we access Algolia also from our own, proprietary Iot devices, it was a good choice to serve us on all our touchpoints.”

“The most valuable asset of Algolia is the Dashboard, which allows business stakeholders to optimise synonyms and dictionaries in their respective language.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Algolia:

Vendors or solutions they evaluated or replaced prior to selecting Algolia:

  • Elastic
  • SolR

Challenges they were experiencing with their previous solution before switching to Algolia:

  • Lack of flexibility
  • Lack of scalability
  • Difficult to use for business stakeholders

Use Case

The key features and functionalities of Algolia that the surveyed company uses:

  • Business type/industry:
    • E-Commerce

Results

The percentage improvement they saw in the following areas of their business after implementing Algolia:

  • Available features: greater than 75%
  • Compatibility with existing tech stack: greater than 75%
  • Security: 50 to 74%
  • Performance and scalability: 50 to 74%
  • Front-end libraries and available widgets: 25 to 49%

The organization has realized the following benefits since implementing Algolia:

  • Reduced time spent on operational activities (e.g. security management, learning new program languages, etc.)
  • The organization realized the value of Algolia within the first month
  • They were able to implement Algolia within 2 to 6 months

Because of Algolia…

  • They have more time to innovate and create and spend less time managing back end operations and business.
  • They have more flexibility in their operations by having visibility and understanding of their ranking strategy,
  • Allows them to quickly get a solution into production due to the ease of implementation.
  • They have a reliable software solution they can trust

Algolia Customer Research

86% of Algolia customers who switched from Elasticsearch have seen over 100% increase in developer productivity

Since implementing Algolia, what % increase in developer productivity has there been when compared to your prior solution (i.e., in building, managing and optimizing site search)?

Over 3X more productive: 36%
2 - 3X more productive: 36%
1 - 2X more productive: 14%
50 - 100% more productive: 14%
25 - 50% more productive: 0%
0 - 25% more productive: 0%

Algolia Customer Research

Users agree that Algolia is enabling & supporting them across the board!

To what extent do you agree with the following statements?

Strongly agree Agree Slightly agree Disagree

Algolia search is fast to implement
Algolia search performance is lighting fast
Algolia search relevance is exceptional
Algolia search converts higher than prior solution to drive higher results
Algolia search enables developers to be very productive at building search experiences
Algolia search enables business users to measure, monitor and optimize the search experience to drive improved results
Algolia’s technical support team is fantastic to work with

Algolia Case Study

Small Business Software & Technology Company

Introduction

This case study of a software company is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Algolia let us scale up our solutions to internationalize search and provide more relevant search results leading to a 13% increase in usage and increase in retention.”

“Having a great way to tweak search relevance without fiddling with complicated query structures is delightful! Also, Algolia dashboards are really useful in having a quick way to visualize the information i’m looking for.”

Challenges

The business challenges that led this software company to evaluate and ultimately select Algolia:

  • They evaluated or needed to replaced ElasticSearch

Challenges they looking to solve with Algolia:

  • Difficulty in hiring the right people
  • Time to train was too long

Use Case

Business type/industry:

  • Software & Tech

Results

This surveyed software company achieved the following results with Algolia:

  • After implementing Algolia, they saw the following improvements in their business:
    • 75%+ increase in available features
    • 75%+ increase in compatibility with existing tech stack
    • 75%+ increase in performance and scalability
    • 50%+ improvement in front-end libraries and available widgets
  • Since implementing Algolia, the developer team has realized the following benefits:
    • Improved productivity and faster time to production
    • Quicker and easier to scale with the business
    • Decreased time on maintenance of search
    • Increased pace of innovation
  • Because of Algolia, they have more time to innovate and create, and spend less time managing back end operations and business.
  • Algolia helps them to have more flexibility in their operations by having visibility and understanding of their ranking strategy.
  • Algolia is easy to implement, allowing them to quickly get a solution into production.
  • Algolia is a reliable software solution that they can trust.
  • Realization of benefits:
    • They realized value with Algolia within the first day.
    • They were able to implement Algolia within the first week.

Algolia Customer Review

5/5 Stars

How our organization uses Algolia:

Most websites only need a search engine that works fast and provides relevant results, and Algolia covers that very well. The time and effort to implement something that might not work as well is far beyond the monthly cost of Algolia.

Would you recommend Algolia?

Algolia helped bring value to CarExpert in three key ways: A vastly improved search experience over our existing solution, the ability for our development team to focus on other critical work, and a stronger competitive edge.

Improved Search: We were a greenfield website. Temporarily, we had a Wordpress MVP site that was never intended to last very long. The search ability of Algolia has far exceeded the Wordpress search we had.

Decreased or deferred staffing costs: Algolia has also meant we haven’t had to look at hiring staff geared primarily towards search infrastructure as an urgent priority and can have our team working on other priorities for the business.

Competitive advantage: It has given us a feature that our competitor’s websites either don’t have or haven’t implemented well, and we feel like we’ve just scratched the surface of what we could do with Algolia.



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About Algolia

Algolia is the search-as-a-service platform that enables companies of all sizes to deliver fast and relevant digital experiences that drive real results. With Algolia, consumers are able to easily find and discover what they want across web, mobile, and voice. Algolia allows developers and business teams to build and optimize delightful Search and Discovery experiences that increase online engagement, conversion rates and revenue.

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