TechValidate Research on BlueJeans by Verizon


BlueJeans Network Case Study

Educational Institution

Introduction

This case study of a educational institution is based on an August 2017 survey of BlueJeans Network customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Much better time utilization due to video conferencing in remote locations instead of traveling to the central location.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select BlueJeans Network:

  • Top drivers for purchasing BlueJeans was:
    • Poor collaboration across remote teams, external partners, agencies, and/or consultants
  • Purchased BlueJeans for it’s:
    • Ease of use – requires little-to-no training

Use Case

The key features and functionalities of BlueJeans Network that the surveyed organization uses:

  • Integrates 2 different video conferencing systems into BlueJeans.
  • Uses BlueJeans primarily in:
    • Hosting internal meetings (1-1, team meetings)
    • Large-scale video events (all-hands, company-wide meetings, trainings, etc.)
    • Video-enablement of conference rooms
    • Hosting external meetings with customers, vendors, partners

Results

The surveyed organization achieved the following results with BlueJeans Network:

  • Purchased BlueJeans over:
    • Skype for Business
  • Increased video conferencing by >100% (more than doubled) after implementing BlueJeans.
  • Saw the following benefits with BlueJeans:
    • Improved collaboration across internal teams, external partners, agencies, consultants
    • Decreased wasted meeting minutes
    • Increased number of endpoints supported with available resources




About This Data

This data was sourced directly from verified users of BlueJeans by Verizon by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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