TechValidate Research on SolarWinds


SolarWinds Government Case Study

US Army Case Study

Introduction

This case study of the US Army is based on a September 2017 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Knowing when a system is down in our environment helps us the most.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds Government:

  • IT challenges their agency faced prior to implementing SolarWinds products:
    • Lack of visibility into the problems leading to network performance or capacity issues
    • Lack of visibility into system/server health

Use Case

The key features and functionalities of SolarWinds Government that the surveyed organization uses:

  • Regular user in the following SolarWinds product area:
    • Systems, Application, Server, and Storage Monitoring
  • Uses SolarWinds products within department / location
  • Agency use cases for leveraging SolarWinds products:
    • To troubleshoot network problems or outages
    • To monitor system / server health

Results

The surveyed organization achieved the following results with SolarWinds Government:

  • Result they were able to produce using SolarWinds products:
    • Improve system and application monitoring and troubleshooting
  • Favorite SolarWinds products:
    • Server & Application Monitor
  • Purchased their SolarWinds products because of:
    • Ease of use
    • Cost effectiveness
    • Experience with other SolarWinds products




About This Data

This data was sourced directly from verified users of SolarWinds by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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