TechValidate Research on TestRail

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

• Top pain points as a Tester:
  • Testing the product / project / people / process to identify risks and issues (bugs)
  • Communicating what has been identified, in the right way, to the right person, at the right time so it gets the necessary attention
  • Managing their environment for testing and development (of scripts, test code, etc.)
  • Learning about the product / project / domain to better identify and contextualize risks / issues and how best to communicate them
  • Focusing energies on the most important things and knowing when to escalate or ask for help
  • Developing strong relationships with developers, other testers, BA’s/PO’s/PM’s
  • Staying on top of trends, tools, techniques, and technologies so as to be best placed to deal with current and emerging challenges
• Top challenges that require Test Management:
  • Clearing requirements (dev team is building the wrong product)
  • Insight into development progress (tests as indicators of progression, tests as documentation, bugs and issues as indicators of risks, process challenges, etc.)
  • Deployment and the idea that progressing through various environments with associated (possibly automated) testing will increase confidence that the product can be deployed successfully and will work properly in a production situation
  • Maintenance and reproduction / documentation / communication of customer support issues, production telemetry, and testing