SolarWinds National Oceanic and Atmospheric Administration Case Study

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SolarWinds Case Study

National Oceanic and Atmospheric Administration Case Study

Introduction

This case study of National Oceanic & Atmospheric Administration is based on an October 2020 survey of SolarWinds customers by TechValidate, a 3rd-party research service.

“Our favorite product is NetFlow Traffic Analyzer because of the network NetFlow data.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select SolarWinds:

IT challenges their agency faced prior to implementing SolarWinds products:
- Lack of visibility into the problems leading to network performance or capacity issues
- Difficulty assessing and remediating our vulnerabilities

Use Case

The key features and functionalities of SolarWinds that the surveyed organization uses:

Regular user in the following SolarWinds product areas:
- Network management
- Systems, applications, servers, and storage monitoring
- Security and compliance
Uses SolarWinds products across multiple departments / locations, but not whole organization
Agency use cases for leveraging SolarWinds products:
- To monitor network performance
- To troubleshoot network problems or outages
- To monitor system/server health
- To troubleshoot across the application stack/infrastructure
They deploy SolarWinds to monitor 200-500 objects.

Results

The surveyed organization achieved the following results with SolarWinds:

Results they were able to produce using SolarWinds products:
- Correlate network, server, and application issues to resolve performance problems
- Improve resolution rates for networking performance and capacity issues
- Improve system and application monitoring and troubleshooting
- Improve log tracking and management
Favorite SolarWinds products:
- Network Performance Monitor
- NetFlow Traffic Analyzer
- IP Address Manager
- Network Topology Mapper
Realized a return on investment payback period of 7 to 9 months with SolarWinds products
Purchased their SolarWinds products because of:
- Ease of use
- Experience with other SolarWinds products

TechValidate Research on SolarWinds

National Oceanic and Atmospheric Administration Case Study

Introduction

Challenges

Use Case

Results

Organization Profile

About SolarWinds

About This Data