Introduction
This case study of fujitsu.com.au is based on a August 2014 survey of Citrix Support customers by TechValidate, a 3rd-party research service.
This case study of fujitsu.com.au is based on a August 2014 survey of Citrix Support customers by TechValidate, a 3rd-party research service.
“Knowing I am dealing with an expert and that he/she can always route me to the correct, next level up specialist to have the issue resolved efficiently.”
This data was sourced directly from verified users of Citrix Customer Success by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
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