SolarWinds General Dynamics Mission Systems Case Study

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SolarWinds Government Case Study

General Dynamics Mission Systems Case Study

Introduction

This case study of General Dynamics Mission Systems is based on a September 2017 survey of SolarWinds Government customers by TechValidate, a 3rd-party research service.

We use quite a few of SolarWinds applications to manage networks for our customers.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select SolarWinds Government:

IT challenges their agency faced prior to implementing SolarWinds products:
- Lack of visibility into the problems leading to network performance or capacity issues
- Not having the tools to troubleshoot network problems or outages
- Lack of visibility into system / server health
- Lack of visibility into application or database performance

Use Case

The key features and functionalities of SolarWinds Government that the surveyed company uses:

Regular user in the following SolarWinds product area:
- Network Management
Agency use case for leveraging SolarWinds products:
- For U.S. Army Mobile Networks

Results

The surveyed company achieved the following results with SolarWinds Government:

Results they were able to produce using SolarWinds products:
- Correlate network, server, and application issues to resolve performance problems
- Improve resolution rates for networking performance and capacity issues
- Improve configuration management
- Improve system and application monitoring and troubleshooting
- Improve log tracking and management
Favorite SolarWinds products:
- Network Performance Monitor
- Network Configuration Manager
Purchased their SolarWinds products because of:
- Customer recommended /required

TechValidate Research on SolarWinds

General Dynamics Mission Systems Case Study

Introduction

Challenges

Use Case

Results

Company Profile

About SolarWinds Government

About This Data