OneNeck Medium Enterprise Insurance Company

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OneNeck Case Study

Medium Enterprise Insurance Company

Introduction

This case study of a medium enterprise insurance company is based on a June 2022 survey of OneNeck customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“One of the ways we’re getting value from OneNeck is through our ability to go to OneNeck with questions related to M365, the tenant, on-premise EMC, and the centralized billing for our M365 subscription.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select OneNeck:

When considering OneNeck as their Microsoft CSP:
- Helping you discover which M365 plan was right for your business: moderately Important
- M365 consulting and roadmap development: important
- M365 migrations: very Important
- M365 tenant set-up and management: very Important
- User provisioning and administration (moves/add/changes): moderately Important
- Escalation management and reporting: very Important
- 24×7 expert-to-expert support for priority 1 and 2 incidents: very Important
- broad portfolio of complimentary multi-cloud solutions and services: important

Use Case

The key features and functionalities of OneNeck that the surveyed company uses:

They choose OneNeck as their Microsoft CSP because of the
- Value-add services beyond just Microsoft
- Expert Microsoft knowledge and expertise
- Ease of doing business

Results

The surveyed company achieved the following results with OneNeck:

Modern productivity applications (documents/file sharing, cloud storage, etc.)
Enabling teamwork in remote/hybrid work environments
Secure access/identity management
Enabling agility and innovation

About Oneneck

OneNeck IT Solutions LLC, a wholly-owned subsidiary of TDS, Inc., employs 450 people throughout the U.S. The company offers multi-cloud solutions, combined with managed services, professional IT services, hardware, and local connectivity via top-tier data centers in Arizona, Colorado, Iowa, Minnesota, Oregon, and Wisconsin. OneNeck’s team of technology professionals deliver secure, modern platforms and applications for organizations embracing data-driven transformation and secure end-to-end solutions.

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